Compare Kapdesk vs. Vivantio Service DeskComparing products to find the best Help Desk Software doesn't have to be complicated. On our review platform, you can easily match Vivantio Service Desk and Kapdesk and right away analyze their varying features. We allow you to check their features, supported devices, customer support, pricing, terms, plus more. You can also assess their overall score (6.7 for Vivantio Service Desk vs. 8.0 for Kapdesk) and overall customer satisfaction level (100% for Vivantio Service Desk vs. 100% for Kapdesk). Devote time to compare your leading alternatives and determine which one is ideal for your company. You should also consider the vendor’s business viability; are they reliable and will they still be around a few years from now? We realize that not all companies have enough time to examine a large number of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Pipedrive, Freshdesk, HubSpot CRM.
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
An industry-leading, award-winning service management software that can automate and streamline your organization’s service desk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Vivantio is available in three editions to offer a comprehensive service management solution suitable for enterprise-wide ITSM implementations, mid-sized service desks and ITIL implementations. All editions are built on the same extensible foundation to provide customers with seamless upgrade paths and flexible licensing across all teams within an organization.
|English, India||English, China, Germany, India, Japan|
|+91-789-988-7755||+1 800 676 3185 (US) or +44 (0) 1934 424 840 (UK)|
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#25, Vruddhi Complex,
6th Cross, Leela Palace Road,
Next To Sri Ayyappa Temple,
Kodihalli, Bangalore – 560008
| 610 Sycamore Street, Suite 350 |
Kapdesk offers quote-based enterprise pricing. Contact them now to request for more pricing information and other product details.
Here are the Vivantio Service Desk cost details:
Whether you need complete service management across the enterprise or a solution for your team of help desk managers, Vivantio offers flexible pricing.
All editions include Incident Manager, Problem Manager, Change Manager, Self-Service Portal, Service Requests and Service Asset and Configuration (CMDB) straight out of the box.
|Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid||Tesco Mobile, RAC, NHS, Toshiba, Porsche|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Learn more about Kapdesk pricing||Learn more about Vivantio Service Desk pricing|
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In the event you are still having second thoughts about which solution will perform best in your case it might be a sensible idea to analyze each service’s social metrics. These metrics are usually a sign of how popular every solution is and how extensive is its online presence.For example, if you look at Vivantio Service Desk LinkedIn account you’ll learn that they are followed by 54444 users. In case of Kapdesk the amount of followers on their LinkedIn page is 0.