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Compare ServiceChannel vs. VisionFlow

When you compare VisionFlow and ServiceChannel, you can actually see which Business Process Management Software product is the better choice. This guarantees that your company will be able to choose most productive and efficient software. You can check the details, such as available tools, costs, plans offered by each vendor, offer stipulations, and many more We also let you evaluate their general scores to know which one appears to be more beneficial for your firm. VisionFlow has 7.2 points for overall quality and 100% rating for user satisfaction; while ServiceChannel has 7.7 points for overall quality and 88% for user satisfaction. Similarly, you can also check which vendor is more credible by sending an an email question to both and find out which one replies sooner. We are aware that not all businesses have the time to scrutinize dozens of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Business Process Management Software category are: Nintex, bpm’online studio, Promapp.
Software

ServiceChannel

VS

VisionFlow

VS

ServiceChannel screenshot VisionFlow screenshot
Pricing Page

Total Score

Our Score

7.7 ?

Our Score

7.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

88% ?

Client Satisfaction

100% ?

Cost

Cost

by quote

19 (euros)

Pricing Model

Pricing Model

Quote-based Monthly payment
Detailed Review

Detailed Review

Overview

Overview

ServiceChannel Service Automation Suite drives performance through transparency and supports integration with a variety of other key software.
VisionFlow is modular and responsive to your needs and gives you the setup your project requires.
Useful Links
OS Supported

OS Supported

Windows
Linux
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Pricing Page

Pricing Page

Learn more about ServiceChannel pricing Learn more about VisionFlow pricing
Business Size

Business Size

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Support Types

Support Types

Phone
Ticket
Phone Live Support
Ticket Training
Prominent Customers

Prominent Customers

Toyota, Swiss Armed Forces, Brio, Saab, SKF
Contact No.

Contact No.

+1-800-508-6695 +1800 4959915 (US) +46771105000 (EU)
Vendor's Address

Vendor's Address

18 E 16th St, 2nd Floor
New York, NY 10003
USA
Visionera AB
Vegagatan 3
11329 Stockholm, Sweden
Pricing Plans

Pricing Plans

ServiceChannel is priced on quote basis, meaning that the company tailors a special SMB/enterprise pricing plan for every user. Contact them for more details, and ask for your quote.

7For the Small plan, subscription starts at 19 euros per user per month, which gives access to the base module containing the following core functions: group calendar, issue/case tracking, PM reports and statistics, Search, Users & Permissions.

For Medium, subscribers are entitled to the base module plus the following: project management functions, email ticket system, support center and live support chat. Rate is at 33 euros per user per month.

The Large plan is at 47 euros per user per month. It is equipped with all the functionalities for the Small and Medium subscription packages, plus these additional features: CRM, corporate branding, product/asset inventory and enterprise chat. This is recommended for big organizations who want to maximize their functions.

There is also a Pick & Choose pricing plan where each module or core function is priced individually, and you choose depending on what you need.

 

Supported Integrations

Supported Integrations

ServiceChannel integrates with the following business systems and applications:

  • Salesforce
  • SAP Finance
  • TradeShift
  • Visual Lease
  • KEY2ACT
  • ORACLE JD EDWARDS
  • Microsoft Dynamics
  • Navman Wireless
  • NetSuite
  • ORACLE PeopleSoft
  • Reflexis Systems
  • Ariba
  • Astea International
  • Data-Basics
  • Intelligent Data Systems (IDS)
  • Infor

There is a VisionFlow mobile app available. Other integrations not specified.

Available Features

Available Features

ServiceChannel FEATURES

  • Contractor Management
  • Service Automation
  • Analytics & Business Intelligence
  • Financial Management
  • Work Order, Compliance, Asset, Supply, Proposal, Planned Maintenance and Site Audit, Invoice and Payment Manager
  • Analytics and Business Intelligence
  • Training & Professional Services
  • Online and Phone based service requests
  • Mobile Access

VisionFlow FEATURES

  • Customer and contact management
  • Email ticketing system
  • Personal dashboard
  • Flexible task and event management
  • Complete traceability with customer and contact logging
  • Sales/marketing calendar with Outlook integration
  • Product/services catalogue
  • File and document management with complete indexing and search
  • Mass email
  • Web forms
  • Sales chat tool for easy web site integration
  • Email integration with templates
  • Flexible workflow and process management
  • Customer project management
  • SLA’s with escalations to make sure service targets and customer retention targets are met
  • Data import and export capabilities
  • Web service API for integration with back end systems
  • Completely web based with mobile app
Company Email

Company Email

info@visionflow.com
Available Languages

Available Languages

English English
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Almost as essential as features and customer support level are pricing plans offered by VisionFlow and ServiceChannel. Even though price should not be the sole factor it’s surely a key thing to consider. You should try to find a flexible pricing package that can be matched with your business size and painlessly scaled up if your company develops. Make sure you don’t choose pricing plans that include extra tools that you won’t find useful and always make an effort to contact with the vendor directly because big companies can often benefit from more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time working with it. It’s a valuable experience that doesn’t need you to invest any money and offers a reliable overview of what it feels like to work with VisionFlow and ServiceChannel.