Compare iHelpDesk vs. VisionFlowIf you wish to get a easy way to decide which Help Desk Software product is better, our proprietary method gives VisionFlow a score of 7.2 and iHelpDesk a score of 6.5 for general quality and performance. Moreover, VisionFlow is rated at 100%, while iHelpDesk is rated 100% for their user satisfaction level. You can also examine their product details, such as features, tools, options, plans, pricing, and others. Find out if the software can customize at least part of its processes to make sure it complements your own business processes. Our experts made sure to prepare reviews of all popular Business Process Management Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: bpm’online studio, Promapp, Nintex.
|Monthly payment | Annual Subscription||Monthly payment|
A help desk platform developed to help organizations and businesses to keep track of issues adn enhance the quality of service.
VisionFlow is modular and responsive to your needs and gives you the setup your project requires.
|(877) 293-6676||+1800 4959915 (US) +46771105000 (EU)|
|Learn more about iHelpDesk pricing||Learn more about VisionFlow pricing|
|Toyota, Swiss Armed Forces, Brio, Saab, SKF|
iHelpDesk offers budget-friendly packages plus a free version of its cloud-based help desk platform.
Professional – $8 per agent/month or $80 per agent/year
Enterprise – $25 per agent/month or $250 per agent/year
7For the Small plan, subscription starts at 19 euros per user per month, which gives access to the base module containing the following core functions: group calendar, issue/case tracking, PM reports and statistics, Search, Users & Permissions.
For Medium, subscribers are entitled to the base module plus the following: project management functions, email ticket system, support center and live support chat. Rate is at 33 euros per user per month.
The Large plan is at 47 euros per user per month. It is equipped with all the functionalities for the Small and Medium subscription packages, plus these additional features: CRM, corporate branding, product/asset inventory and enterprise chat. This is recommended for big organizations who want to maximize their functions.
There is also a Pick & Choose pricing plan where each module or core function is priced individually, and you choose depending on what you need.
No information available.
There is a VisionFlow mobile app available. Other integrations not specified.
|English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East||English, Europe, Australia, China, India, Japan, Latin America, Middle-East|
|List of Features|
List of Features
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
| 3601 Highway 7 East, Markham|
Ontario L3R 0M3
| Visionera AB|
11329 Stockholm, Sweden
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When you compare various Help Desk Software solutions you shouldn’t just look at their list of features and provided pricing packages. Pay attention to the fact that the app must be adjusted to your standards and team so the more flexible their offer the better. Learn which OSes are supported by VisionFlow and iHelpDesk and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, because this might be a key element for many businesses.