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Compare Vision Helpdesk vs Zdoo

What is better Vision Helpdesk or Zdoo? When comparing Vision Helpdesk and Zdoo, it is possible to see which CRM Software product is the more effective choice. This ensures that your enterprise can select the most productive and effective program. You can examine the details, for example available tools, costs, plans offered by each vendor, offer stipulations, and more

We also let you check their overall scores to know which one looks to be more beneficial for your firm. Vision Helpdesk has 9.2 points for overall quality and 99% rating for user satisfaction; while Zdoo has 8.0 points for overall quality and 100% for user satisfaction. Likewise, you can also find out which software business is more credible by sending an an email question to both and see which one replies faster.

In the event you have to quickly decide on the best Help Desk Software according to our review team we recommend you check out one of these services: Freshdesk, Salesforce Service Cloud, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19.90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Product attributes customization
  • Sales automation
  • Aftersales service management
  • Inventory management
  • Administration and HR Management
  • Open OA system and CRM system
  • Open Billing system and Chat system
  • Multi-language system
  • Invoice management system
  • Custom internal business process
  • Sale force automation
  • Performance management
  • LDAP integration
  • Technical support

Pricing Info

Zdoo offers the following basic and enterprise pricing options for the Self-Hosting packages:

Up to 10 Users – $19.90 Flat Fee One-Time Payment

11 to 200 Users – $39.90/user One-Time Payment

Unlimited Users – $11,900 One-Time Payment

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Haier, Vanke, Skyworth, China Mobile

Integrations

Zdoo integrates with the following business systems and applications:

  • ZenTao
  • Xuanxuan

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise-grade open-source collaboration platform built specifically for small and medium-sized businesses. It comes with a plethora of features including CRM, office automation, project management, to-do lists/task management, cash management, team communication, and third-party integrations.

Company Email

Renee@easysoft.ltd

Contact No.

Company's Address

Nature Easy Soft Network Technology Co,LTD
Qingdao
China

In case you are still having doubts about which service will perform best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how extensive is its online presence.For example, if you analyze Vision Helpdesk LinkedIn profile you’ll learn that they are followed by 242 users. In case of Zdoo the number of followers on their LinkedIn page is 0.

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