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Compare Vision Helpdesk vs WakeUpSales

What is better Vision Helpdesk or WakeUpSales? Getting the perfect CRM Software product is all about comparing numerous solutions and figuring out the top software for your specific needs. Our unique system provides you with a fast look at the general rating of Vision Helpdesk and WakeUpSales. For overall quality and performance, Vision Helpdesk scored 9.2, while WakeUpSales scored 8.0. On the other hand, for user satisfaction, Vision Helpdesk earned 99%, while WakeUpSales earned 100%.

Below you can also verify their features, terms, plans, etc. to see which program will be more suitable for your company. One critical feature to check is if the application can enable/disable restrictions on different types of users to secure any confidential business data.

We are aware that not all companies have enough time to scrutinize a large number of various products, so we created a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Essentials, Freshdesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Automation
  • Leads Management
  • Tasks Management
  • Activities
  • Contact Management
  • Google Calendar Synchronization
  • Email Management
  • Activity Stream
  • Export to CSV
  • Import from other CRM

Pricing Info

WakeUpSales is currently offered for free with the premium plans coming up soon. The pricing for premium plans will start at $4 per user per month.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

WakeUpSales integrates with the following business systems and applications:

  • Quickbooks
  • Freshbooks
  • Google Calendar
  • Asterisk
  • Ring Central
  • Twilio
  • Zapier
  • Mailchimp
  • Sendgrid
  • Amazon SES

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

WakeUpSales is an open source CRM application that manages and analyzes customer interaction and data to improve your business relationships & sales growth.

Company Email

support@wakeupsales.com

Contact No.

Company's Address

2059 Camden Ave. #118, San Jose,
California 95124 United States

When you select a solution that you believe will work best for your team you shouldn’t only pay attention to what professionals have to say about it. In many cases individual experience with the product may be different, depending on your own preferences and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you a reliable overview of how real users of Vision Helpdesk and WakeUpSales rate their experience with the app. Our system is built around detailed analysis of product mentions on other websites, social networks and blogs, so you are going to get a comprehensive and credible landscape of what other people think about each solution. In this case Vision Helpdesk has a total satisfaction rating at 99% while for WakeUpSales 100% of people express they had a positive experience with it.

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