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Compare Vision Helpdesk vs Salesflare

What is better Vision Helpdesk or Salesflare? Specific businesses want different types of CRM Software. To understand well which service fits your needs, think about assessing various alternatives feature by feature including their terms and prices. Similarly, you will get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.

The results are: Vision Helpdesk (9.2) vs. Salesflare (8.0) for all round quality and usefulness; Vision Helpdesk (99%) vs. Salesflare (N/A%) for user satisfaction rating. Check out their strong and weak points and decide which software is a better choice for your company. A simple, practical tactic is to write the strengths and weaknesses of both applications next to each other and find out which solution is better.

We realize that not all people have enough time to test a large number of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Essentials, Salesforce Service Cloud, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Data input automation
  • Predictive lead scoring
  • Email tracking
  • Website tracking
  • Lead management
  • Contact Management
  • Sales pipeline management
  • Custom fields
  • Sales intelligence
  • Opportunity prioritizing
  • Communication history
  • Opportunity assignment
  • Automated reminders
  • Automated to-do lists
  • Interaction tracking
  • Goals/quota management
  • Revenue insights
  • Funnel analysis
  • Team insights
  • Leaderboard

Pricing Info

Salesflare offers a single enterprise pricing plan billed monthly or annually. Here are the details:

Salesflare – $35/user/month or $30/user/month (annual billing)

  • Data input automation
  • Predictive lead scoring
  • Email tracking
  • Website tracking
  • Lead management
  • Contact Management
  • Sales pipeline management
  • Custom fields
  • Sales intelligence
  • Opportunity prioritizing
  • Communication history
  • Opportunity assignment
  • Automated reminders
  • Automated to-do lists
  • Interaction tracking
  • Goals/quota management
  • Revenue insights
  • Funnel analysis
  • Team insights
  • Leaderboard

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesflare integrates with the following business systems and applications:

  • Zapier
  • Gmail
  • Microsoft Office 365
  • iCloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesflare is the intelligent CRM startups and small businesses love to use. It's a zero-input sales pipeline tool that thinks and works for its user, not the other way around.

Company Email

info@salesflare.com

Contact No.

Company's Address

Schoenmarkt 35
Antwerp 2000
Belgium

You should keep in mind that even though both Vision Helpdesk and Salesflare may provide an excellent range of features every app could be aimed at a different business size. If you are analyzing various solutions you should give some attention to a company size they are meant for. Specific functionalities might scale up well for huge enterprises but if you have a small or medium company it’s often better to refrain paying for customized features that you may never have a chance to use.

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