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Compare Vision Helpdesk vs Nimble

What is better Vision Helpdesk or Nimble? Getting the most appropriate CRM Software for your organization is not that easy with too much functions, options, and terms to take note of. On the other hand, relying on our review directory will allow you to cut down the selection process by reading all key software in one location.

As an illustration, you can compare Vision Helpdesk and Nimble for their functions and overall scores, in this case, 9.2 and 9.4, respectively. Similarly, you can compare which product has higher general user satisfaction rating: 99% (Vision Helpdesk) and 93% (Nimble) to determine which software is the better option for your organization. Don’t simply choose the service with the lowest price, but the solution that offers the most cost-effective value.

Our team put a lot of effort to prepare reviews of all popular Help Desk Software services offered out there, but among them these three caught our special attention: Freshdesk, Salesforce Essentials, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Best Contact Management for a multi-channel, noisy world
  • The All-Inclusive Contact Record of the platform is rich in detail
  • Automagic contact import—just enter email and see the magic unfold
  • Social Listening and Engagement = New Leads
  • Share effortlessly with employees or teams
  • Categorize with the tool’s handy Tags and Searches
  • Search all social media streams right from Nimble
  • “Last Contacted” Feature allowing you to stay in touch
  • Schedule events as well as coordinate calendars
  • User-friendly, Easy-to-Manage Deals
  • Daily “Today” Page—Your roadmap for the day
  • Extend Nimble with more than a hundred integrated worktools
  • “Signals”—Check who’s talking about you
  • Set reminders: You can touch base regularly to establish relationships
  • One screen has all the contact history you need
  • A truly unified inbox, which includes social communications
  • Nimble solution has a laser focus on your actionable insights
  • Sales Pipeline tracking and reporting
  • Assign tasks to yourself, employees, and team members
  • Automatically integrate various parts of your business life

Pricing Info

Nimble Contact – $12/user per month or $9/user per month (billed annually)

  • Contact Management for Teams
  • Storage: 1 GB/User
  • Nimble Prospector: 10 credits/user/month
  • Email Templates: 3/user
  • Unified Message Inbox
  • Today Page Dashboard
  • Contact Management
  • Activity and Task Management
  • Nimble Smart Contacts App
  • Calendar Sync
  • Social Profile Match
  • Individual Email Tracking
  • Included Integrations
  • Email Signature Capture
  • Mobile Business Card Scanner
  • 5,000 Contact Records
  • Up to 5 User Licenses
  • Email Message Syncing 30 day rolling storage
  • 5,000 Records Import Contact Limit
  • 5 Custom Fields
  • 10 Saved Search Segments

Nimble Business – $25/user per month or $19/user per month (billed annually)

  • Social Sales & Marketing CRM
  • Storage: 2 GB/User
  • Nimble Prospector: 25 credits/user/month
  • Group Messages: 100/user/day
  • Unlimited Email Templates
  • Unified Message Inbox
  • Deal Pipeline Management
  • Sales Forecasts & Reports
  • Social Media Signals
  • Today Page Dashboard
  • Contact Management
  • Activity and Task Management
  • Nimble Smart Contacts App
  • Calendar Sync
  • Social Profile Match
  • Individual Email Tracking
  • Included Integrations
  • Email Signature Capture
  • Mobile Business Card Scanner
  • 25,000 Contact Records
  • Unlimited User Licenses
  • Unlimited Email Message Syncing
  • Unlimited Import Contact
  • Unlimited Custom Fields
  • API

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

aBIZinaBOX, WebbROI, Socialink, Strategic Capital Consulting Co, LLC

Integrations

Nimble integrates with the following business systems and applications:

  • Freshdesk
  • Desk.com
  • Zoho CRM
  • Xero
  • Quote Roller
  • Talkdesk
  • ActiveCampaign
  • WebMerge
  • PieSync
  • MailChimp
  • Hubspot
  • Hootsuite
  • Wufoo
  • Rapportive
  • Import2
  • Zapier
  • Aweber Communications
  • Constant Contact
  • Evernote
  • Freshbooks
  • Google Contacts
  • GoToWebinar
  • Harvest
  • HipChat
  • Hoiio
  • Magento
  • Podio
  • QuickBooks
  • Salesforce
  • Shopify
  • Zero
  • Zendesk
  • SugarCRM
  • Sales Logix
  • Sage Act!
  • Nutshell
  • Netsuite
  • Highrise
  • Batch Book
  • Nimble for Outlook
  • RightSignature
  • Edocr
  • SocialBro
  • Mad Mimi
  • Twtrland
  • Leaderboarded
  • Clickdesk
  • Kevy
  • RChili
  • Talkdesk
  • WebMarge
  • INinbox
  • PandaDox
  • UnDupe

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nimble is a software tool that allows you to combine your contacts, email, social, activities, and follow-ups in one place.

Company Email

info@nimble.com

Contact No.

Company's Address

2043 Colorado Avenue, Suite B
Santa Monica, CA 90404
USA

It may not always be enough to just compare Vision Helpdesk and Nimble against each other. While reliable tools, cost and user experience are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards merited by every solution. In many cases a less known service may turn out to be a good choice that was distinguished with industry awards such as our Supreme Software Award which proves that despite limited market presence it’s a significant contender to the solutions that dominate the market.

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