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Compare Vision Helpdesk vs NetSuite CRM

What is better Vision Helpdesk or NetSuite CRM? Finding the ideal CRM Software product is all about evaluating numerous solutions and identifying the top software for your specific needs. Our unique algorythm provides you with an instant look at the general rating of Vision Helpdesk and NetSuite CRM. For overall quality and performance, Vision Helpdesk scored 9.2, while NetSuite CRM scored 8.9. On the other hand, for user satisfaction, Vision Helpdesk earned 99%, while NetSuite CRM earned 100%.

Below you can also check their functionalities, terms, plans, etc. to see which software will be more appropriate for your company. One critical feature to check is if the application can enable/disable restrictions on various types of users to protect any sensitive company data.

We realize that not all businesses have enough time to try out dozens of various solutions, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Management
  • Sales Forecasting
  • Time Tracking
  • Campaign Management
  • Email Marketing
  • Incentive Compensation
  • Opportunity Management
  • Lead Management
  • Real-Time Dashboards
  • Reporting and Analytics

Pricing Info

Contact NetSuite CRM for enterprise pricing information and other product details. You can also submit a request for a demo or schedule a free consultation to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

EPEC Engineered Technologies, Thos. Baker, Lovesac

Integrations

NetSuite CRM integrates with the following business systems and applications:

  • G Suite
  • MailChimp
  • Pardot
  • Act-On
  • Gmail
  • Microsoft Outlook
  • Capabiliti
  • Workato
  • Yammer
  • NetSuite OneWorld
  • ConnectLeader TeamDialer
  • LeadExec
  • CallidusCloud Commissions
  • Qontext
  • CallidusCloud CPQ
  • CloudCall Click

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

NetSuite CRM is a robust and powerful customer relationship management solution that boasts of providing companies complete 360-degree view of their customers.

Company Email

info@netsuite.com

Contact No.

Company's Address

2955 Campus Drive, Suite 100
San Mateo, CA 94403-2511
USA

The products analyzed on this page are merely a small part of our complete CRM Software category and you should remember that there may be better options out there. If you want to ensure you make the optimal decision for your company we definitely urge you to analyze more apps first. You may also want to study our top 10 CRM Software ranking to see which solutions are in the current year the best ones and dominate the market.

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