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Compare Vision Helpdesk vs KarmaCRM

What is better Vision Helpdesk or KarmaCRM? You have such a wide range of CRM Software options in today’s market that selecting the best product can be difficult. On our comparison page, you can easily compare the features, pricing conditions, available plans, and more details of Vision Helpdesk and KarmaCRM.

You can compare their score (9.2 for Vision Helpdesk vs. 7.7 for KarmaCRM) and user satisfaction level (99% for Vision Helpdesk vs. 90% for KarmaCRM). The scores and ratings give you an overall idea how both of these software products perform. In addition, check if the application can integrate with your current business apps to promote greater productivity.

Users who don't have much time or would like to get a Help Desk Software advice from our team may want to investigate these top choices for the current year: Salesforce Essentials, Salesforce Service Cloud, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Assignment & Management
  • Sales Process Automation
  • Email Templates
  • Bulk Emails
  • Real-Time Notifications
  • SMS Text Alerts
  • Email Management
  • Task Management
  • Task Templates
  • Task Color Coding
  • Multiple Calendars
  • Event Scheduling
  • Redundant Task Duplication
  • Contacts Management
  • Customer History
  • Sales Leads Identification & Evaluation
  • Social Profile Search & Integration
  • Dashboard
  • Widgets
  • Custom Fields
  • Keyword & Filter Search
  • User Rights & Permissions Control

Pricing Info

KarmaCRM offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Light – $12.00/user/month or $9.00/user/month/annual billing

  • Unlimited Contacts
  • Unlimited Companies
  • Unlimited Deals
  • Event Coordination

Professional – $25.00/user/month or $20.00/user/month/annual billing

  • All Light Plan Features
  • Bi-Directional Email Sync
  • Third-Party App Integrations
  • Social Network Integrations
  • File Storage

Professional+ – $99.00/user/month or $90.00/user/month/annual billing

  • All Professional Plan Features
  • Weekly Strategy Calls
  • Dedicated Support
  • Up to 2,000 Emails Daily

KarmaCRM also offers a free 14-day trial. To get yours, please contact sales or sign up on the website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Leaders Studio, iChartsMD, Con Underwood Consulting, LLC

Integrations

karmaCRM has an open API that allows developers to connect third-party tools including:

  • Outlook
  • Google Apps
  • Google Calendar
  • Google Contacts
  • Wufoo
  • Formstack
  • MailChimp

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Karma offers an intuitive and customizable CRM software for businesses from all scales and industries.

Company Email

support@karmacrm.com

Contact No.

Company's Address

2698 Marion St
Denver, CO 80205
USA

It may not always be sufficient to just compare Vision Helpdesk and KarmaCRM with each other. While useful tools, cost and user comments are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by each software. Very often a less popular solution may turn out to be a good choice that was distinguished with industry awards such as our Exceptional Customer Support Award which reveals that regardless of lesser market presence it’s a significant contender to the software that dominate the market.

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