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Compare Vision Helpdesk vs IXACT Contact

What is better Vision Helpdesk or IXACT Contact? Selecting the best CRM Software for your company is hard with various features, choices, and terms to take note of. However, depending on our website will allow you to simplify the necessary steps by reading all main solutions in one place.

As an illustration, you can compare Vision Helpdesk and IXACT Contact for their features and overall scores, in this case, 9.2 and 8.8, respectively. Likewise, you can see which one has superior general user satisfaction rating: 99% (Vision Helpdesk) and 100% (IXACT Contact) to find out which solution is the better choice for your organization. Don’t simply buy the service with the lowest price, but the service that has the most cost-effective value.

At the moment, the most significant products in our Help Desk Software category are: Freshdesk, Salesforce Essentials, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $33

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real Estate CRM
  • Contact Database & Management
  • Contact Intelligence
  • Lead Generation Machine
  • Keep In Touch Dashboard
  • Pipeline Health Monitoring
  • Listings Management
  • Personalized Roadmap
  • e-Newsletters
  • Drip Email Campaigns
  • Campaign Reporting
  • Agent Websites
  • Social Media Integration
  • Original Blog Content
  • Real Estate IDX Integration
  • Mobile App

Pricing Info

IXACT Contact is a CRM and marketing automation platform specifically designed for the real estate industry. It has a simple enterprise pricing that starts at $39 per month.

IXACT Contact – from $39/month or $33/month/annual billing

  • CRM
  • Email Marketing
  • Automated Monthly e-Newsletter
  • Agent Websites
  • Mobile App & Google Sync
  • Concierge Setup Services
  • Unlimited Phone Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Keller Williams Experience Realty, RE/MAX Hallmark, Macdonald Realty Ltd.

Integrations

IXACT Contact can integrate with several solutions to help you extend its functionalities. The following are only a few examples:

  • Google
  • Outlook
  • BombBomb

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

IXACT Contact is a CRM and marketing automation tool purpose-built for real estate businesses.

Company Email

info@ixactcontact.com

Contact No.

Company's Address

IXACT Contact Solutions, Inc.
137 Bentworth Ave.
North York, ON M6A 1P6
Canada

If you are still having second thoughts about which app will work best for your company it may be a good idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular a given solution is and how large is its online presence.For instance, if you check Vision Helpdesk LinkedIn profile you’ll find out that they are followed by 242 people. In case of IXACT Contact the volume of followers on their LinkedIn page is 663.

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