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Compare Vision Helpdesk vs GreenRope

What is better Vision Helpdesk or GreenRope? The best CRM Software is a program that can tackle your company’s unique requirements. It’s easy to find which choice works best for your industry if you examine several products before you decide which one is the best.

As an example, Vision Helpdesk and GreenRope are scored at 9.2 and 8.0, respectively, for overall quality and performance. Likewise, Vision Helpdesk and GreenRope have a user satisfaction rating of 99% and 100%, respectively, which indicates the general feedback they get from customers. Even better, get in touch with a current customer of the software and ask for their comments regarding the software in question.

Those of you who don't have much time or would like to get a Help Desk Software recommendation from our team may want to examine these top choices for this year: Freshdesk, Salesforce Essentials, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $149

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete CRM
  • Marketing Automation
  • Email Marketing
  • Event Management
  • Calendar Booking
  • Websites & Analytics
  • Social Network Marketing
  • Project Management
  • SMS/MMS/Call Management
  • Surveys
  • Tracking & Stats
  • Templates
  • Advanced Marketing Tools
  • Social Collaboration
  • CRM Mobile App
  • Lead Capture Forms
  • Wiki
  • Lead Scoring
  • Ticketing
  • Predictive Analytics
  • Ecommerce
  • Video Tracking

Pricing Info

No matter how big or small your business is, how limited or generous your budget is, GreenRope has a product plan that will suit your business needs as well as your finances. GreenRope offers 7 priced packages each with a free trial option. On top of that, each version comes with unlimited users and unlimited emails.

Here are the details:

Starter – $149/month

  • 1,000 Contacts

Prime – $199/month

  • 3,000 Contacts

Pro – $249/month

  • 5,000 Contacts

Premium – $299/month

  • 7,500 Contacts

Powerhouse – $349/month

  • 10,000 Contacts

Supreme – $449/month

  • 25,000 Contacts

Ultimate – $699/month

  • 50,000 Contacts

*Custom enterprise pricing plans are also available for over 50,000 contacts.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Digital Strategy, Assured Space, Organik SEO, OraPub

Integrations

GreenRope supports integration with the following business systems and applications:

  • Salesforce
  • WordPress
  • Outlook
  • Microsoft CRM
  • GoToMeeting
  • QuickBooks
  • QuickBooks Online
  • Olark Live Chat
  • Magento
  • Gmail Gadget

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A platform for companies seeking an all-in-one solution that still has that rare theme of simplicity that other CRM platforms just don't have.

Company Email

support@greenrope.com

Contact No.

Company's Address

249 South Highway 101
Suite 525, Solana Beach
CA, 92075, United States

No CRM Software will be able to cover all the needs of a business. Even though key features of Vision Helpdesk and GreenRope are important you should also thoroughly analyze the integrations supported by every app. Quote frequently you will already be using various kinds of B2B software in your company and it’s definitely wiser to opt for software that integrate well with each other. With that approach you can ensure a smooth exchange of information between your teams and services, which can really reduce time wasted on migrating between one product and the next.

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