MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Vision Helpdesk vs Agiloft

What is better Vision Helpdesk or Agiloft? To ensure that you find the most efficient and productive CRM Software for your firm, you need to compare products available on the market. For example, here you can match Vision Helpdesk’s overall score of 9.2 against Agiloft’s score of 8.0. You can even evaluate their general user satisfaction: Vision Helpdesk (99%) vs. Agiloft (100%).

In addition, you can compare their good and bad points feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to pick the right software for your company. Of course you should know your specific needs to realize which software addresses those needs.

People who are pressed for time or need a Help Desk Software advice from our experts may want to try out these top choices for the current year: Salesforce Service Cloud, Freshdesk, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Tables and Fields
  • Working with Records
  • Document Management
  • Powerful Searching
  • Charts and Reports
  • Communications & E-mail
  • Auditability
  • Automation
  • Brandable Portals
  • Precise Access Control
  • Configurable Interfaces
  • System Integration & API’s
  • Installation and Upgrades

Pricing Info

Quote

Pricing will be based on number of users of various license types as well as the service package preferred.

Enterprise Edition

The tool offers a freemium and paid versions.

Hosted Service

  • Contract Management Suite: $45/user per month
  • Service Desk Suite: $65/user per month
  • Workflow/Custom BPM Suite: $45/user per month

Software Purchase

  • Contract Management Suite: $1,050/user
  • Service Desk Suite: $1,400/user
  • Workflow/Custom BPM Suite: $1,050/user

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Conde Nast publications, Chevron, ProFunds Group

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Agiloft is the leading provider of adaptive web-based business process management solutions for organizations of all sizes.

Company Email

info@agiloft.com

Contact No.

Company's Address

460 Seaport Court, Suite 200, Redwood City, CA 94063

The services compared on this page are merely a small sample of our complete CRM Software category and you should keep in mind that there may be more desirable solutions available. If you want to ensure you make the wisest choice for your company we definitely urge you to try out more services first. You may also want to study our top 10 CRM Software list to find out which products are currently the best ones and leaders in the market.

Page last modified