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Compare VirtualGlobalPhone vs Fonality

What is better VirtualGlobalPhone or Fonality? You have such a wide range of Business Phone Systems options in today’s market that choosing the right product may be overwhelming. On our comparison page, you can actually evaluate the features, pricing terms, available plans, and more details of VirtualGlobalPhone and Fonality.

You can compare their score (8.0 for VirtualGlobalPhone vs. 8.2 for Fonality) and user satisfaction level (N/A% for VirtualGlobalPhone vs. 90% for Fonality). The scores and ratings offer you an overall idea how both of these software products perform. Additionally, check if the application can integrate with your current business apps to ensure greater productivity.

People who want to save some time or would like to get a Business Phone Systems advice from our experts may want to investigate these top choices for this year: Axon Virtual PBX, Freshcaller, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $3.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Redundant network infrastructure with 24/7/365 support.
  • Toll-free and regular phone numbers in over 80 countries
  • Visual Voicemail
  • Call Forwarding
  • HD Voice
  • PC To Phone Dialler
  • Multiple Numbers
  • Dedicated Number
  • Notifications
  • Custom Ringtone
  • Speech Analytics
  • Intuitive Interface
  • Dedicated Account manager per account.
  • Commercial and open source CRM / SCM or shopping card web-based system integrations

Pricing Info

VirtualGlobalPhone offers affordable and flexible enterprise pricing call packages to any part of the world. Contact them today for more information. Regular Phone starts at $3.95.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

VirtualGlobalPhone integrates with the following business systems and applications:

  • LiveAgent
  • Zoiper
  • Zendesk
  • Zoho
  • Salesforce
  • MS Outlook
  • Microsoft Exchange
  • Sugar CRM
  • Microsoft Dynamics
  • Bullhorn

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A business communication services provider that offers a plethora of business phone packages including regular phones, business phones, local, and toll-free numbers. They have a wide global coverage that spans over 80 countries.

Company Email

sales@virtualglobalphone.com

Contact No.

Company's Address

Vigil Inc. Ltd.
Unit 703, 7/F. , Alliance Commercial Bldg
133 Connaught Road, Central
Hong Kong

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Alerts & Notifications
  • Auto-Attendant
  • BLF Support
  • Branch Office Support
  • Call Forwarding
  • Call Out From Voicemail
  • Call Return From Voicemail
  • SMS/Pager Voicemail Notification
  • Call Return
  • Call Screening
  • Conference Calling
  • Custom Caller ID
  • Dial by Extension
  • Dial by Name
  • Direct Inward Dial
  • Do Not Disturb
  • e911 Service
  • Extension Groups
  • Find Me/Follow Me
  • Find Me Rules Suspension
  • General Voice Mailbox
  • Historical System Graphs
  • Inbound/Outbound Call Reports
  • Intercom
  • IVR Authentication
  • Mobile Phone Integration
  • Music-On-Hold
  • Marketing Message-On-Hold
  • Name Directory
  • Visual Queues
  • Night Mode
  • Paging
  • Password Administration
  • Personal Automated Attendant
  • PSTN-Fallback
  • Real-Time Reporting
  • Redial
  • Remote Phone Use
  • Report Exporting
  • Ring-All
  • Route by DIDs
  • Share Line Appearances
  • Speed Dial
  • Announced & Unannounced Transfers
  • Voice Prompts
  • Voicemail
  • Web-Based Control Panel
  • Operator Panel
  • Call Parking
  • Call Transfer to Voicemail
  • Call Transfer to Hold
  • Busy Ring Back Call Option
  • Barge/Monitor/Whisper
  • Telecommuters
  • Call Screening
  • Drag-and-Drop Call Management
  • Easy Dialer
  • Extension Groups with Permissions
  • Virtual Extensions
  • Queue Status
  • Customizable Reason Codes
  • Automatic Call Distribution
  • Skills-Based Routing
  • Agent Variable Log-off
  • Queue Status
  • CRM Integration
  • Queue Summary Component
  • Queue Detail Component
  • “No one is Answering” Alert
  • Abandon Call Alert
  • Agent Broadcast Alerts
  • Toll Restrictions
  • On-the-Fly Recording
  • Dedicated Phone Numbers
  • Phone Number Porting
  • Caller/Call Waiting Number
  • Click-to-Call
  • Outbound Caller-ID
  • Extension BLF
  • Multiple Calls
  • Google Contacts Integration
  • Contact Cards Supported
  • Desktop Alerts
  • Color-Coded Call Status
  • Click-to-Call Mobile Phone
  • Hold Time Announcement
  • Agent Call Recording
  • Agent Variable Log-off
  • Reset Queue Stats
  • Agent Hot Desk

Pricing Info

NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.

Essentials – $19.99/user/month

  • More than 100 Phone Features
  • Unlimited Calls
  • Unlimited Basic Queues
  • Auto Attendant
  • 24/7 Gold Support
  • Fonality Academy Training

Professional – $24.99/user/month

  • All Essential Features
  • Softphone
  • Heads Up Display Web
  • Heads Up Display Mobile App
  • Click to Dial Browser Extension
  • Integrations
  • Audio Conference
  • On-Demand Recording
  • Daily Email Reports

Ultimate – $34.99/user/month

  • All Professional Features
  • Voicemail Transcription
  • HD Video Collaboration
  • Advanced Call Center Agent License

The Professional and Ultimate enterprise pricing options include a free phone rental.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers

Integrations

NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:

  • Zendesk
  • Salesforce
  • Zipwhip
  • eAgent
  • Snap Recordings
  • Blitz Lead Manager
  • Box
  • OneDrive
  • Dropbox
  • Google Drive

For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A flexible-deployment complete business communications solution that adapts to your changing needs.

Company Email

Contact No.

Company's Address

NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

All the data, information and statistics that we shared in this table were collected from official company websites, promotional materials available online, real-life experience from real clients as well as our individual direct use of each app by a professional reviewer. We do our best to comprehensively study every app, so we not only analyze it internally, but we also compare our observations with opinions of other members from the B2B community.

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