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Compare VIENNA Advantage vs Medallia

What is better VIENNA Advantage or Medallia? If you need a reliable CRM Software product for your enterprise you must remember to compare various alternatives. It doesn’t have to be complicated, and can be as simple as matching their features in a table like the one below. You will also get a brief idea how each product operates. For instance, on this page you can check VIENNA Advantage’s overall score of 8.3 and compare it against Medallia’s score of 6.8; or VIENNA Advantage’s user satisfaction level at 96% versus Medallia’s 98% satisfaction score.

The contrast will help you find out the good and bad points of each service, and make up your mind on which matches your requirements better. On top of the main features, the application that’s simple to grasp and use is always the better product.

We realize that not all companies have the time to test dozens of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the ERP Software category are: SYSPRO, Sage Intacct, NetSuite ERP.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobility
  • Cloud Computing
  • Approval Alerts Notices
  • Workflow Management
  • BI and Reporting
  • Email SMS Integration
  • Calendar & Time Management
  • Task Management
  • Excel Import & Export
  • Chat Attachment
  • Multi-Tenancy
  • Multiple Languages

Pricing Info

Contact VIENNA Advantage for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Electronix, Indigo FINCAP, Cloud Soft

Integrations

VIENNA Advantage integrates with the following business systems and applications:

  • Google Apps for Work
  • Magento
  • Joomla
  • Pentaho
  • MaiChimp
  • SAP
  • Yellowfin BI

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A complete product invention covering all functional obligations of a modern enterprise, featuring integrated Enterprise Resource Planning (ERP Solution).

Company Email

info@viennaadvantage.com

Contact No.

Company's Address

2372 Morse Avenue, Suite #418
Irvine, CA 92614
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.8

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Benchmarking
  • Customer recovery
  • Dashboarding
  • Data collection
  • Data integration
  • Goal setting
  • Interactive analytics
  • Media sharing
  • Mobile feedback
  • Push reporting
  • Text analytics

Pricing Info

Contact the vendor directly for pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mercedes-Benz, GE Healthcare, Nordstrom, PayPal

Integrations

Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.

Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.

Company Email

Contact No.

Company's Address

Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA

NetSuite ERP

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Accounting

  • Audit Trail Visibility
  • Order-to-Cash
  • Procure-to-Pay
  • Tax Management

Billing Management and Invoicing

  • Core HRIS
  • Financial Planning
  • Flexible Billing Scheduling
  • Human Capital Management
  • Incentive Compensation Management
  • Integrated Process Workflow
  • NetSuite TribeHR
  • Payroll Services
  • Recurring Revenue Management
  • Revenue Recognition Management
  • Shipping & Fulfillment

Pricing Info

NetSuite ERP pricing is offered on by quote basis. Please contact the company to get a customized quote for your business needs. NetSuite ERP’s enterprise pricing depends on modules, number of users per month, and add-ons.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xerox, Siemens, Cisco

Integrations

NetSuite ERP provides the below integration options:

  • Can integrate with your existing web and CRM investments
  • NetSuite CRM
  • NetSuite Ecommerce
  • NetSuite Professional Services Automation (PSA)

NetSuite also integrates with leading third-party solutions including:

  • Birst
  • Bronto
  • ClickSoftware
  • com
  • Dell Boomi
  • Epay

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A tool that offers complete financial management features that match a growing or changing business with real-time visibility for better decisions.

Company Email

info@netsuite.com

Contact No.

Company's Address

2955 Campus drive, suite 100
San Mateo, CA 94403-2511
USA

Product Comparisons

Name
Comparision

No CRM Software will manate to cater to all the requirements of a specific team. Even though core features of VIENNA Advantage and Medallia should matter you should also carefully examine the integrations offered by a given product. In many cases your team will already be working with other types of B2B software in your company and it’s much wiser to opt for services that integrate well with one another. If you do that you will be able to ensure a smooth transfer of information between your teams and services, which can really reduce time spent on migrating between one solution and the other.

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