VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Zoho Chat is a software application that combines content and communications into a single view to give you a comprehensive picture of your team's work.
| Tampa, Florida|
| Zoho Corporation|
4141 Hacienda Drive
California 94588, USA
VICIdial integrates with the following business systems and applications:
Zoho Chat integrates with the following business systems and applications:
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Zoho Chat is a free application.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|Learn more about VICIdial pricing||Learn more about Zoho Chat pricing|
|+1-888-894-8424||1 877 834 4428|
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Both VICIdial and Zoho Chat were evaluated by a group of independent B2B experts who conducted a detailed study of all crucial aspects of each solution. Their ultimate rating was calculated using our unique SmartScore system that calculates a separate partial score to each component including: main features, client support, mobile support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only thing crucial to a company so we do our best to pay attention to all facets of a product prior to coming up with its final score.