Compare VICIdial vs. WhosOnGetting the best Customer Support Software for your company is key to increasing your company’s productivity. In our platform, you can easily compare different solutions to see which one is the ideal software for your needs. Here you can match VICIdial vs. WhosOn and check their overall scores (8.0 vs. 8.2, respectively) and user satisfaction rating (96% vs. 90%, respectively). Additionally, you can browse the details of rates, terms, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, choose the software which helps you to add/remove features and pricing to match your company growth or lack of it. In the event you have to quickly find the best Call Center Software according to our review team we recommend you try out these products: Five9, Freshcaller, CallTrackingMetrics.
|Quote-based||One-time payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
This platform revolutionizes omni-channel communication and enhanced customer service to engage customers in a more personalized manner.
|List of Features|
List of Features
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.
| Tampa, Florida|
| Parker Software Limited, |
Victoria Business Park,
Stoke on Trent. ST8 7PL
|Learn more about VICIdial pricing||Learn more about WhosOn pricing|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English, South Africa, Europe, Asia, Australia, China, Germany, Japan, Latin America, Middle-East|
VICIdial integrates with the following business systems and applications:
WhosOn integrates with the following systems and applications:
|+1-888-894-8424||0330 0882 943|
|Aviva, AON, Cisco, Virgin Holidays, Ford, NASA|
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It may not always be sufficient to just compare VICIdial and WhosOn against each other. While useful features, pricing plans and user reviews are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards won by each software. In many cases a less dominant service may turn out to be a great choice that was distinguished with industry awards such as our Great User Experience Award which reveals that regardless of lesser market presence it’s a significant contender to the services that rule the market.