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Compare VICIdial vs. WhosOn

Getting the best Customer Support Software for your company is key to increasing your company’s productivity. In our platform, you can easily compare different solutions to see which one is the ideal software for your needs. Here you can match VICIdial vs. WhosOn and check their overall scores (8.0 vs. 8.2, respectively) and user satisfaction rating (96% vs. 90%, respectively). Additionally, you can browse the details of rates, terms, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, choose the software which helps you to add/remove features and pricing to match your company growth or lack of it. In the event you would like to quickly find the more reliable Call Center Software according to our experts we advise you try out the following products: Five9, RingCentral Contact Center, Freshcaller.
Product

VICIdial

VS

WhosOn

VS

VICIdial screenshot WhosOn screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

8.2 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

90% ?

Cost

Cost

free

by quote

Pricing Type

Pricing Type

Quote-based One-time payment | Annual Subscription
Full Review

Full Review

Product Info

Product Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
This platform revolutionizes omni-channel communication and enhanced customer service to engage customers in a more personalized manner.
Quick Links
Contact Email

Contact Email

sales@vicidial.com sales@whoson.com
List of Features

List of Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

WhosOn FEATURES

  • Intelligent Targeting
  • Site Monitoring
  • Page Tracking
  • Lead Generation
  • Agent Views
  • Manager Views
  • Canned Responses
  • Campaign Management
  • Rule Based and Manual Dynamic Chat Invites
  • Location and GEOIP
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

Support Types

Support Types

Phone Live Support
Ticket Training
Phone Live Support
Vendor's Address

Vendor's Address

Tampa, Florida
USA
Parker Software Limited,
Victoria Business Park,
Prospect Way,
Stoke on Trent. ST8 7PL
United Kingdom
Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about WhosOn pricing
Languages Supported

Languages Supported

English, Dutch, Polish, Swedish English
Available Integrations

Available Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

WhosOn integrates with the following systems and applications:

  • Microsoft Dynamics
  • SugarCRM
  • Salesforce
Phone No.

Phone No.

+1-888-894-8424 0330 0882 943
Popular Customers

Popular Customers

Aviva, AON, Cisco, Virgin Holidays, Ford, NASA
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to just compare VICIdial and WhosOn against each other. While useful features, pricing plans and user reviews are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards won by each software. In many cases a less dominant service may turn out to be a great choice that was distinguished with industry awards such as our Great User Experience Award which reveals that regardless of lesser market presence it’s a significant contender to the services that rule the market.