Compare VICIdial vs. VoiptimeThere are many Communications Software products out there these days. The best way to find out which app fits your needs best is to check them side by side. For instance, here you can compare VICIdial and Voiptime for their overall score (8.0 vs. 8.0, respectively) or their user satisfaction rating (96% vs. N/A%, respectively). You can even check their capabilities and pricing conditions and other helpful details below. When matching products make sure you examine their similar advantages and mark their disparities to obtain a clearer picture of both deals. What is more bear in mind to check secondary factors like security, backup, intuitiveness, and customer service. Our experts made sure to prepare reviews of all popular Call Center Software services offered out there, but among all the ones we reviewed these three deserved our special attention: Vocalcom Cloud Contact Center, Freshdesk, CallTrackingMetrics.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Voiptime Lead Management System is a cloud-based business sales solution that fuses CRM, lead management, and click-to-call dialer into a single, unified platform.
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Voiptime Lead Management System offers a single enterprise pricing plan to consider. Here are the details:
Standard – $20/month
|Learn more about VICIdial pricing||Learn more about Voiptime pricing|
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Canada, International|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business | Freelancers|
VICIdial integrates with the following business systems and applications:
Voiptime Lead Management System integrates with the following business systems and applications:
| Tampa, Florida|
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You don’t want only a wide set of functionalities and adjustable pricing from a reliable Communications Software. Almost as important as key features is a trustworthy customer support. You want to make sure that when you have any questions about VICIdial or Voiptime, or you run into a problem, or maybe you’ll want to ask for a certain revision or functionality useful to your business you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to profit from individual training or at the very least a knowledge base you can use.