Compare VICIdial vs. Voicent Predictive DialerIf you wish for a competent Communications Software product for your enterprise you need to remember to compare a wide range of alternatives. It doesn’t have to be complicated, and can be as quick as matching their traits in a table like the one below. You will also get a brief idea how each product works. For example, on this page you can see VICIdial’s overall score of 8.0 and compare it against Voicent Predictive Dialer’s score of 7.8; or VICIdial’s user satisfaction level at 96% versus Voicent Predictive Dialer’s 100% satisfaction score. The comparison will help you find out the strengths and weaknesses of each program, and make up your mind on which matches your requirements better. Aside from the main features, the software that is easy to understand and use is always the better option. We did our best to review all popular Call Center Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Five9, RingCentral Contact Center, Freshcaller.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Voicent's offers an easy-to-use predictive dialer software product that can boost your productivity and improve campaign bottom-line.
|Types of Support|
Types of Support
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises | Medium Business|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Voicent predictive dialer pricing
|Learn more about VICIdial pricing||Learn more about Voicent Predictive Dialer pricing|
| Tampa, Florida|
|2665 Marine Way, Suite 1140, Mountain View, CA 94043|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
VICIdial integrates with the following business systems and applications:
Voicent predictive dialer supports integration with any Windows-based software like SQL database as well as CRM apps like SugarCRM, Salesforce, and Zoho CRM.
|IBM, Purdue University, Stanford School of Medicine, HP|
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Both VICIdial and Voicent Predictive Dialer were evaluated by a group of reliable SaaS experts who carried out a full analysis of all crucial aspects of every product. Their final score was prepared using our unique SmartScore system which calculates a separate partial score to every factor like: main features, client support, mobile support, security, client satisfaction as well as media presence. We realize useful features are not the only factor essential to a business so we make an effort to pay attention to all sides of a solution prior to calculating its final score.