Compare VICIdial vs. ViberIf you’re having a tough time picking the right Communications Software product for your situation, it’s a good idea to compare and contrast the available software and determine which one offers more positive aspects. For instance, here you can compare VICIdial (overall score: 8.0; user rating: 96%) vs. Viber (overall score: 8.7; user rating: 98%) for their overall performance. You can even see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Working with a clear table to match their features will significantly increase the possibility of finding the appropriate product for your company. Look closely at other factors of the software for example intuitiveness, flexibility, scalability, and pricing options. Our experts made sure to review all popular Call Center Software solutions available out there, but among all the ones we reviewed these three caught our special attention: CallTrackingMetrics, Freshdesk, Five9.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Viber freely connects users around the world with the people that matter to them most, sending good vibes every day and making great things happen.
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
|+1-888-894-8424||357 9 173967488|
VICIdial integrates with the following business systems and applications:
Viber offers integration with the following business systems and applications:
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|Learn more about VICIdial pricing||Learn more about Viber pricing|
| Tampa, Florida|
| Limassol, 3508|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Installing and using Viber to contact other Viber users via desktop, laptop and smartphone is absolutely free. Using Viber to call actual landline and mobile numbers cost less than $1 a minute in most countries, making it one of the most inexpensive messaging app for phone calls. Rates vary per country. Top destinations are:
Viber also offers business solutions for enterprises that want to use Viber for commercial purposes. Contact Viber for more information on these partnership opportunities.
Official Public Chats
Public Chats offers businesses with a medium where they can initiate and maintain engagement with users in a very unique manner. Public Chat conversations allow users to prove their audience the latest inside news as well as a close look inside the operations. Users are welcome to share their thoughts and observations.
With Service Messages API, companies can easily deliver targeted messages to their intended audience at a competitive cost and high efficiency.
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In case you continue having doubts about which software will perform best for your business it might be a good idea to check out each service’s social metrics. These metrics are usually a sign of how popular every product is and how wide is its online presence.For instance, if you check VICIdial LinkedIn page you’ll learn that they are followed by 13 users. In case of Viber the number of followers on their LinkedIn page is 11224.