Compare VICIdial vs. ViberFinding the ideal Communications Software for your company is key to improving your company’s efficiency. In our platform, it's easy to examine a wide range of solutions to see which one is the appropriate software for your requirements. Here you can match VICIdial vs. Viber and check their overall scores (8.0 vs. 8.7, respectively) and user satisfaction rating (96% vs. 98%, respectively). It's also possible to study the details of prices, terms, plans, services, tools, and more, and find out which software offers more advantages for your business. In general, choose the software that allows you to add/remove features and pricing to match your sales growth or lack of it. Our experts made sure to review all popular Call Center Software products available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, CallTrackingMetrics, Five9.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Viber freely connects users around the world with the people that matter to them most, sending good vibes every day and making great things happen.
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
VICIdial integrates with the following business systems and applications:
Viber offers integration with the following business systems and applications:
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
| Tampa, Florida|
| Limassol, 3508|
|Learn more about VICIdial pricing||Learn more about Viber pricing|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Installing and using Viber to contact other Viber users via desktop, laptop and smartphone is absolutely free. Using Viber to call actual landline and mobile numbers cost less than $1 a minute in most countries, making it one of the most inexpensive messaging app for phone calls. Rates vary per country. Top destinations are:
Viber also offers business solutions for enterprises that want to use Viber for commercial purposes. Contact Viber for more information on these partnership opportunities.
Official Public Chats
Public Chats offers businesses with a medium where they can initiate and maintain engagement with users in a very unique manner. Public Chat conversations allow users to prove their audience the latest inside news as well as a close look inside the operations. Users are welcome to share their thoughts and observations.
With Service Messages API, companies can easily deliver targeted messages to their intended audience at a competitive cost and high efficiency.
|+1-888-894-8424||357 9 173967488|
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In case you are still having doubts about which app will be best for your business it might be a good idea to examine each service’s social metrics. Such metrics are usually a way to see how popular a given service is and how wide is its online presence.For instance, if you check VICIdial LinkedIn page you’ll find out that they are followed by 13 people. In case of Viber the number of followers on their LinkedIn page is 11224.