Compare VICIdial vs. UberConference

The ideal Communications Software is a product that can deal with your company’s specific needs. It’s easy to find which choice works best for your enterprise if you assess numerous products before you decide which one is the best. For example, VICIdial and UberConference are scored at 8.0 and 8.9, respectively, for general quality and performance. Likewise, VICIdial and UberConference have a user satisfaction rating of 96% and 90%, respectively, which suggests the general response they get from customers. Even better, talk to an existing user of the software and ask for their feedback about the software in question. Currently, the best products in our Call Center Software category are: CallTrackingMetrics, Five9, Freshdesk.
Software

VICIdial

VS

UberConference

VS

VICIdial screenshot UberConference screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

8.9 ?

Client Experience

Client Experience

Client Experience

96% ?

Client Experience

90% ?

Price

Price

free

$10

Price Scheme

Price Scheme

Quote-based Free | Monthly payment | Annual Subscription
Complete Review

Complete Review

General Info

General Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Use UberConference to get your conferences going. A hassle free platform where you can have conferences without worrying about who joined or who said what.
Easy Links
Available Integrations

Available Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

UberConference integrates with the following business systems and applications:

  • HubSpot
  • HipChat
  • Slack
  • Google Drive
  • Google Apps
  • Google Hangouts
  • Salesforce
  • Cirrus Insight
  • Google Calendar
  • Chrome Apps
  • LinkedIn
  • Google+
  • EverNote
  • Twitter
  • Box
  • Outlook
Contact No.

Contact No.

+1-888-894-8424 +1-888-205-2045
Prominent Customers

Prominent Customers

BeatsMusic, BOX, The Atlantic, Airbnb
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Web-based
List of Features

List of Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

UberConference FEATURES

  • Screen Sharing
  • Call Controls
  • HD Audio
  • Web Conference
  • Integrated Social Media
  • Document Sharing
  • Mobile Apps
  • UberConference and Salesforce
  • No PINs
  • Custom Hold Music
  • Toll-Free Conference Calls
  • Analytics
  • Instant Conference Calls
  • Recurring Conference Calls
  • Slack Integration
  • HipChat Integration
  • Group Chat
  • Administrator Login
Vendor's Address

Vendor's Address

Tampa, Florida
USA
Support Types

Support Types

Phone Live Support
Ticket Training
Phone
Email Address

Email Address

sales@vicidial.com support@uberconference.com
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Languages Supported

Languages Supported

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish USA, UK, Canada, International
Pricing Info

Pricing Info

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

UberConference offers a free plan for startups and small businesses, as well as an enterprise pricing plansfor advanced users. Check out the details, and choose the most suitable plan for you:

Free Plan

  • Up to 10 participants
  • Call recording
  • HD quality audio
  • Mobile apps
  • Phone and VoIP audio (PINs required)
  • Unlimited conferences
  • Screen and document sharing

Business Plan – $10/line/month (billed annually)

  • All Free Plan features
  • No PIN’s or Access Codes required
  • No audio advertising when joining
  • Customer Call-In Number (US and CAN)
  • Analytics
  • Up to 100 participants
  • Upload custom hold music
  • International Access (over 50 countries)
  • Dial out to Add guests to a call
  • Toll-free number ($10 more)
  • Team management portal
Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about UberConference pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You shouldn’t expect only a wide set of features and scalable pricing plans from a reliable Communications Software. Almost as essential as core features is a top-notch customer support. You want to guarantee that if you have any questions about VICIdial or UberConference, or you face some problems, or perhaps you’ll want to request a certain update or functionality beneficial to your company you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. It’s also a big plus if you can profit from personal training or at least an FAQ you can use.