Compare VICIdial vs. UberConferenceThe ideal Communications Software is a product that can deal with your company’s specific needs. It’s easy to find which choice works best for your enterprise if you assess numerous products before you decide which one is the best. For example, VICIdial and UberConference are scored at 8.0 and 8.9, respectively, for general quality and performance. Likewise, VICIdial and UberConference have a user satisfaction rating of 96% and 90%, respectively, which suggests the general response they get from customers. Even better, talk to an existing user of the software and ask for their feedback about the software in question. Those of you who want to save some time or need a Call Center Software advice from our experts might want to investigate these top choices for the current year: Vocalcom Cloud Contact Center, Freshdesk, CallTrackingMetrics.
|Quote-based||Free | Monthly payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Use UberConference to get your conferences going. A hassle free platform where you can have conferences without worrying about who joined or who said what.
VICIdial integrates with the following business systems and applications:
UberConference integrates with the following business systems and applications:
|BeatsMusic, BOX, The Atlantic, Airbnb|
|List of Features|
List of Features
| Tampa, Florida|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Canada, International|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
UberConference offers a free plan for startups and small businesses, as well as an enterprise pricing plansfor advanced users. Check out the details, and choose the most suitable plan for you:
Business Plan – $10/line/month (billed annually)
|Learn more about VICIdial pricing||Learn more about UberConference pricing|
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You shouldn’t expect only a wide set of features and scalable pricing plans from a reliable Communications Software. Almost as essential as core features is a top-notch customer support. You want to guarantee that if you have any questions about VICIdial or UberConference, or you face some problems, or perhaps you’ll want to request a certain update or functionality beneficial to your company you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. It’s also a big plus if you can profit from personal training or at least an FAQ you can use.