Compare VICIdial vs. UberConference

Today’s enterprises seek the top Communications Software product to keep on being competitive. On this page we help you with buying the right solution, by allowing you to compare VICIdial and UberConference down to the very details of their individual features. It is also possible to check our general scoring values, which rate the software all round quality and performance. VICIdial got a 8.0 score, while UberConference has a score of 8.9. Likewise, you can compare their general user satisfaction rating: 96% (VICIdial) against 90% (UberConference). Bear in mind to select the solution that best matches your most urgent priorities, not the solution with a lot of features. Those of you who want to save some time or want a Call Center Software advice from our experts might want to take a look at these top choices for this year: Five9, Freshcaller, CallTrackingMetrics.
Software

VICIdial

VS

UberConference

VS

VICIdial screenshot UberConference screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

8.9 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

90% ?

Price

Price

free

$10

Pricing Model

Pricing Model

Quote-based Free | Monthly payment | Annual Subscription
Complete Review

Complete Review

General Info

General Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Use UberConference to get your conferences going. A hassle free platform where you can have conferences without worrying about who joined or who said what.
Easy Links
Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about UberConference pricing
Support Types

Support Types

Phone Live Support
Ticket Training
Phone
Contact Email

Contact Email

sales@vicidial.com support@uberconference.com
Available Plans

Available Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

UberConference offers a free plan for startups and small businesses, as well as an enterprise pricing plansfor advanced users. Check out the details, and choose the most suitable plan for you:

Free Plan

  • Up to 10 participants
  • Call recording
  • HD quality audio
  • Mobile apps
  • Phone and VoIP audio (PINs required)
  • Unlimited conferences
  • Screen and document sharing

Business Plan – $10/line/month (billed annually)

  • All Free Plan features
  • No PIN’s or Access Codes required
  • No audio advertising when joining
  • Customer Call-In Number (US and CAN)
  • Analytics
  • Up to 100 participants
  • Upload custom hold music
  • International Access (over 50 countries)
  • Dial out to Add guests to a call
  • Toll-free number ($10 more)
  • Team management portal
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Web-based
Popular Clients

Popular Clients

BeatsMusic, BOX, The Atlantic, Airbnb
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Available Integrations

Available Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

UberConference integrates with the following business systems and applications:

  • HubSpot
  • HipChat
  • Slack
  • Google Drive
  • Google Apps
  • Google Hangouts
  • Salesforce
  • Cirrus Insight
  • Google Calendar
  • Chrome Apps
  • LinkedIn
  • Google+
  • EverNote
  • Twitter
  • Box
  • Outlook
Phone No.

Phone No.

+1-888-894-8424 +1-888-205-2045
Languages

Languages

English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish English
List of Features

List of Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

UberConference FEATURES

  • Screen Sharing
  • Call Controls
  • HD Audio
  • Web Conference
  • Integrated Social Media
  • Document Sharing
  • Mobile Apps
  • UberConference and Salesforce
  • No PINs
  • Custom Hold Music
  • Toll-Free Conference Calls
  • Analytics
  • Instant Conference Calls
  • Recurring Conference Calls
  • Slack Integration
  • HipChat Integration
  • Group Chat
  • Administrator Login
Company's Address

Company's Address

Tampa, Florida
USA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you research different Communications Software products you shouldn’t only study their features list and offered pricing packages. Keep in mind the service must be adjusted to your requirements and business so the more flexible their offer the better. Find our which platforms are supported by VICIdial and UberConference and ensure you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, because this may be a key element for many firms.