Compare VICIdial vs. SWAGIf you’re getting a hard time choosing the right Customer Support Software product for your needs, we suggest that you compare the available software and see which solution offers more benefits. For example, here you can compare VICIdial (overall score: 8.0; user rating: 96%) vs. SWAG (overall score: 8.0; user rating: 97%) for their overall performance. It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current budget. Using a clear table to compare their features will significantly improve the odds of obtaining the right product for your company. Look closely at other aspects of the software for example if it’s easy to use, adaptability, scalability, and pricing options. Users who don't have much time or would like to get a Call Center Software suggestion from our team might want to take a look at these top choices for this year: CallTrackingMetrics, Five9, Freshcaller.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
A free service designed to connect businesses and organizations with experts to help them with their business needs and operations.
|Learn more about VICIdial pricing||Learn more about SWAG pricing|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises | Medium Business | Freelancers|
VICIdial integrates with the following business systems and applications:
No information available.
| Tampa, Florida|
| 100 Pine Street|
San Francisco, CA 94111
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
SWAG is a free service for businesses and geeks
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English, China, Germany, India, Japan|
Page last modified
Both VICIdial and SWAG were reviewed by a team of reliable B2B experts who conducted a full analysis of all key elements of every app. Their ultimate rating was calculated using our unique SmartScore model that provides an individual partial score to each factor like: main functionalities, client support, mobile support, security, client satisfaction and market presence. We are aware that useful features are not the only aspect crucial to a business so we do our best to pay attention to all aspects of a app prior to giving it a final rating.