Compare VICIdial vs. SubizIf you need to have a easy way to decide which Customer Support Software product is better, our unique algorythm gives VICIdial a score of 8.0 and Subiz a score of 8.1 for all round quality and performance. Moreover, VICIdial is rated at 96%, while Subiz is rated 100% for their user satisfaction level. You can also assess their product details, including modules, tools, options, plans, pricing, and many more. Check if the application allows you to customize a few of its funnels to ensure it matches your own business workflows. As of now, the best solutions in our Call Center Software category are: CallTrackingMetrics, Freshdesk, Five9.
|Quote-based||Monthly payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Subiz is a live chat software that is designed as a customizable chat box integrated on your website to help you chat directly with visitors.
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East, France, Sweden, Finland|
VICIdial integrates with the following business systems and applications:
Subiz integrates with the following business apps:
|Learn more about VICIdial pricing||Learn more about Subiz pricing|
| Tampa, Florida|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
Standard Plan – $11.99/agent/month
Advanced Plan – $21/agent/month
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|Vietnam Discovery, GLN International Education, FPT Corporation|
Page last modified
Almost as important as functionalities and client support level are pricing plans offered by VICIdial and Subiz. Although cost should not be a deciding factor it’s definitely a significant thing to think about. You should expect a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up when your company expands. Be sure that you don’t select plans that include additional tools that you won’t find useful and always try to get in touch with the vendor directly as enterprises can usually count on special pricing. You should also give a chance to a free trial or demo of every product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and gives you a practical overview of what it feels like to work with VICIdial and Subiz.