Compare VICIdial vs. SubizWe are here to simplify the whole process of reviewing Customer Support Software products for you. For example, on this page you can verify the overall performance of VICIdial (8.0) and compare it with the overall performance of Subiz (8.1). You may also match their overall user satisfaction rating: VICIdial (96%) vs. Subiz (100%). Similarly, research their services in detail to see which product can better tackle your company’s needs. Generally, any business solution should allow you to immediately check the big picture, all the while offering you quick access to the details. We did our best to review all popular Call Center Software solutions available out there, but among all the ones we reviewed these three caught our special attention: CallTrackingMetrics, Freshdesk, Five9.
|Quote-based||Monthly payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Subiz is a live chat software that is designed as a customizable chat box integrated on your website to help you chat directly with visitors.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|Vietnam Discovery, GLN International Education, FPT Corporation|
|Types of Support|
Types of Support
|Learn more about VICIdial pricing||Learn more about Subiz pricing|
| Tampa, Florida|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
Standard Plan – $11.99/agent/month
Advanced Plan – $21/agent/month
VICIdial integrates with the following business systems and applications:
Subiz integrates with the following business apps:
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Ireland, Canada, South Africa, Europe, International, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East, France, Sweden, Finland|
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In the event you are still having second thoughts about which product will perform best for your business it might be a sensible idea to examine each service’s social metrics. These metrics are usually a sign of how popular each app is and how large is its online presence. For example VICIdial Twitter account has currently 519 followers. At the same time Subiz Twitter is followed by 2028 people.