Compare VICIdial vs. Softros LAN Messenger

We are here to improve the whole process of assessing Communications Software products for you. For instance, on this page you can look at the overall performance of VICIdial (8.0) and compare it with the overall performance of Softros LAN Messenger (8.0). You may also match their overall user satisfaction rating: VICIdial (96%) vs. Softros LAN Messenger (N/A%). Likewise, study their services thoroughly to check which product can better address your company’s requirements. In general, any B2B software must let you to comfortably view the big picture, all the while giving you immediate access to the details. Our team put a lot of effort to prepare reviews of all popular Call Center Software products that you can find out there, but among them these three caught our special attention: Five9, RingCentral Contact Center, Freshcaller.
Comparison

VICIdial

VS

Softros LAN Messenger

VS

VICIdial screenshot Softros LAN Messenger screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

N/A% ?

Cost

Cost

free

$12.9

Price Scheme

Price Scheme

Quote-based One-time payment
Complete Review

Complete Review

General Info

General Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
An easy-to-use LAN messaging application for safe, secure and effective intra-office communication. It does not require a server to run and is very easy to install.
Easy Links
Cost Details

Cost Details

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Softros LAN Messenger offers three enterprise pricing licenses for users to choose from:

  • $12.95 per user license
  • $855 per site license
  • $2,350 per worldwide license
Available Support

Available Support

Phone Live Support
Ticket Training
Phone
Email Address

Email Address

sales@vicidial.com general@softros.com
Phone No.

Phone No.

+1-888-894-8424 +1-424-999-1693
Popular Customers

Popular Customers

Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business
Features

Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

Softros LAN Messenger FEATURES

  • Serverless Architecture
  • AES-256 Data Encryption
  • Individual and Group Conversations
  • Group Messaging
  • Offline Messaging
  • File Transfer
  • User Groups
  • Remote Desktop Sharing
  • Message History
  • Terminal Services Support
  • Active Director and Domain Support
  • LAN, WAN, VPN and VLAN Support
  • Network Wide Group Policy Deployment
  • Importing, Exporting and Pre-configuring User Settings
  • Restricting User Access
Languages

Languages

English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish English
Integrations

Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

No information available.

Contact Address

Contact Address

Tampa, Florida
USA
Softros Systems, Inc.
2972 Columbia St., Ste 4641
Torrance, CA 90503
USA
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
Mac
Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about Softros LAN Messenger pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, details and reviews that we shared in this table were collected from official vendor sites, marketing materials available online, actual experience from real clients as well as our own direct use of every solution by an expert. We put a lot of effort to thoroughly analyze each app, as a result we not only test it on our own, but we also compare our results with views of other users from the SaaS community.