Compare VICIdial vs. SlackYou have so many Communications Software alternatives in today’s state of that industry that choosing the right product can be confusing. On our comparison page, it is simple to assess the functions, terms and conditions, available plans, and more details of VICIdial and Slack. You can also compare their score (8.0 for VICIdial vs. 9.3 for Slack) and user satisfaction level (96% for VICIdial vs. 96% for Slack). The scores and ratings give you a general idea how both these software products perform. In addition, check if the solution can integrate with the company’s current business apps to ensure greater productivity. We realize that not all people have enough time to examine a large number of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: CallTrackingMetrics, Five9, Freshdesk.
|Quote-based||Free | Monthly payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Slack is a messaging app that brings all your communication together in one place. It offers real-time messaging, archiving and search for modern teams.
|Learn more about VICIdial pricing||Learn more about Slack pricing|
VICIdial integrates with the following business systems and applications:
Slack integrates messages from external systems used by teams (including services such as Twitter, Google Docs/Drive, Dropbox, Zendesk, GitHub, MailChimp and dozens more) to create one place where everything comes together with one search box across all these tools. A full list of integrations can be found on Slack’s website.
|List of Features|
List of Features
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
| Tampa, Florida|
| 680 Folsom St #145|
San Francisco, CA 94107
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|Dow Jones, eBay, NBCUniversal, The Wall Street Journal|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Free – No limits on time or users
Standard – $6.67 per user/month billed annually ($8 billed monthly)
Plus – $12.50 per user/month billed annually ($15 billed monthly)
Enterprise – By quote
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All the data, information and opinions that we shared in this analysis were collated from official company websites, marketing resources available online, real-life experience from real users as well as our individual hands-on use of each app by an expert. We do our best to comprehensively examine every product, therefore we not only examine it ourselves, but we also correlate our results with experiences of other people from the B2B community.