Compare VICIdial vs. SlaaskToday’s enterprises require the most effective Customer Support Software product to remain competitive. On this page we help you with buying the right tool, by allowing you to evaluate VICIdial and Slaask down to the very details of their individual features. It's also possible to examine our total scoring values, which rate the software general quality and performance. VICIdial got a 8.0 score, while Slaask has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 96% (VICIdial) against 100% (Slaask). Don’t forget to select the software that best matches your most crucial issues, not the software with the most robust features. If you have to quickly identify the more reliable Call Center Software according to our review team we recommend you try out one of these products: CallTrackingMetrics, Freshdesk, Five9.
|Quote-based||Monthly payment | Annual Subscription|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Slaask is a customer service app for all Slack users, it enables you to chat with your leads and customers in real time, and directly from Slack.
|Learn more about VICIdial pricing||Learn more about Slaask pricing|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Slaask offers three different payment plans:
Starter – $16.94/month
Growth – $49.94
Premium – $124.94
All prices are annual subscription prices. The company offers a free trial for every plan.
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
VICIdial integrates with the following business systems and applications:
Slaask integrates with the following systems and applications:
|Harvard Medical School, SIGFOX, United Nations, Universite Paris|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
| Tampa, Florida|
| 2443 Fillmore St, # 380-7996|
94115 San Francisco
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You shouldn’t expect only a wide set of functionalities and flexible pricing packages from a credible Customer Support Software. Almost as essential as key features is a trustworthy customer support. You want to make sure that if you have any questions about VICIdial or Slaask, or you run into a problem, or perhaps you’ll want to ask for a specific change or functionality beneficial to your team you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can benefit from individual training or at the very least an FAQ you can use.