VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
| Tampa, Florida|
| SherpaDesk Headquarters|
San Francisco, CA 94103
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
SherpaDesk offers a simple pricing scheme that comes with unlimited features and other great tools to help you grow your business.
|English, Dutch, Polish, Swedish||English|
VICIdial integrates with the following business systems and applications:
SherpaDesk integrates with the following business systems and applications:
|Learn more about VICIdial pricing||Learn more about SherpaDesk pricing|
|Imagination Network, Badal Rain, Benson Consulting, MEA Financial|
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Every time you compare various Customer Support Software services you shouldn’t simply explore their list of features and offered pricing plans. Pay attention to the fact that the app must be matching your requirements and company so the more flexible their offer the better. Learn which systems are supported by VICIdial and SherpaDesk and be certain you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, as this could be a critical factor for many businesses.