Compare VICIdial vs. SendHub

Today’s firms require the most effective Communications Software product to stay competitive. On this page we help you with buying the right solution, by allowing you to examine VICIdial and SendHub down to the very details of their individual functions. You may also examine our total scoring values, which rate the software overall quality and performance. VICIdial got a 8.0 score, while SendHub has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 96% (VICIdial) against 89% (SendHub). Keep in mind to opt for the application that best answers your top priorities, not the solution with the higher number of features. Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions offered out there, but among them these three caught our special attention: Five9, CallTrackingMetrics, Freshdesk.
Software

VICIdial

VS

SendHub

VS

VICIdial screenshot SendHub screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

89% ?

Pricing

Pricing

free

$11.99

Pricing Model

Pricing Model

Quote-based Monthly payment | Annual Subscription | Quote-based
Full Review

Full Review

General Info

General Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
SendHub delivers a very useful solution that makes it easy for small businesses and developing enterprises to manage their communication channels.
Useful Links
Contact Address

Contact Address

Tampa, Florida
USA
3475 Edison Way, Menlo Park, CA 94025, United States
Popular Clients

Popular Clients

Lyft, Asana, HomePolish, Goldbely
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Languages Supported

Languages Supported

English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish English
Cost Details

Cost Details

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

SendHub offers product plans that suit the varying business needs of every organization, from small businesses in need of a dependable phone platform to large corporations that require custom plans. Get a 14-day free trial as well to take SendHub for a test run.

Starter – $11.99/user/month (annually) or $14.99/user/month (monthly)

A comprehensive package that offers a complete business phone system with texting (2,000 SMS) and calling capabilities. A perfect option for small teams with 10 users or less.

Business – $19.99/user/month (annually) or $24.99/user/month (monthly)

All features and more. Designed for developing startups and growing businesses. Includes a Dedicated Account Manager, priority support, and 4,000 SMS among others.

Custom Plan – Contact for Pricing

Ideal for businesses who prefer a custom solution and training to fulfill their business requirements.

Contact Email

Contact Email

sales@vicidial.com support@sendhub.com
Phone Number

Phone Number

+1-888-894-8424 +1 650-830-5667
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Web-based
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket
List of Features

List of Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

SendHub FEATURES

SendHub makes it easy for users to manage their communications with the following core features:
  • Messaging
  • Voice
  • Conferencing
  • Files
  • Threaded Conversations
  • Unified Inbox
Supported Integrations

Supported Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

No information available.

Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about SendHub pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, information and reviews that we presented in this table were taken from official company sites, promotional resources available online, real-life experience from real users as well as our individual everyday use of every product by an expert. We pay a lot of attention to extensively test every app, therefore we not only examine it internally, but we also correlate our observations with experiences of other users from the SaaS community.