Compare SendHub vs. VICIdial

It’s a good idea to use our scoring system to help you get a general idea which Communications Software product is will work better for your company. For overall product quality, VICIdial earned 8.0 points, while SendHub earned 8.0 points. At the same time, for user satisfaction, VICIdial scored 96%, while SendHub scored 89%. Details about their functions, tools, supported platforms, customer support, etc. are provided below to give you a more versatile assessment. Remember to purchase only the tools your company needs to avoid wasting cash for features that are unnecessary. Our experts made sure to prepare reviews of all popular Call Center Software products available out there, but among them these three deserved our special attention: Freshdesk, Vocalcom Cloud Contact Center, PlayVox.
Compare

SendHub

VS

VICIdial

VS

SendHub screenshot VICIdial screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

89% ?

Client Experience

96% ?

Price

Price

$11.99

free

Pricing Model

Pricing Model

Monthly payment | Annual Subscription | Quote-based Quote-based
Detailed Review

Detailed Review

Overview

Overview

SendHub delivers a very useful solution that makes it easy for small businesses and developing enterprises to manage their communication channels.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Useful Links
Languages

Languages

USA, Canada USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Phone Number

Phone Number

+1 650-830-5667 +1-888-894-8424
OS Supported

OS Supported

Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Support Types

Support Types

Phone Live Support
Ticket
Phone Live Support
Ticket Training
Prominent Clients

Prominent Clients

Lyft, Asana, HomePolish, Goldbely
Available Integrations

Available Integrations

No information available.

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Vendor Email

Vendor Email

support@sendhub.com sales@vicidial.com
Available Features

Available Features

SendHub FEATURES

SendHub makes it easy for users to manage their communications with the following core features:
  • Messaging
  • Voice
  • Conferencing
  • Files
  • Threaded Conversations
  • Unified Inbox

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Pricing Details

Pricing Details

Learn more about SendHub pricing Learn more about VICIdial pricing
Contact Address

Contact Address

3475 Edison Way, Menlo Park, CA 94025, United States Tampa, Florida
USA
Available Plans

Available Plans

SendHub offers product plans that suit the varying business needs of every organization, from small businesses in need of a dependable phone platform to large corporations that require custom plans. Get a 14-day free trial as well to take SendHub for a test run.

Starter – $11.99/user/month (annually) or $14.99/user/month (monthly)

A comprehensive package that offers a complete business phone system with texting (2,000 SMS) and calling capabilities. A perfect option for small teams with 10 users or less.

Business – $19.99/user/month (annually) or $24.99/user/month (monthly)

All features and more. Designed for developing startups and growing businesses. Includes a Dedicated Account Manager, priority support, and 4,000 SMS among others.

Custom Plan – Contact for Pricing

Ideal for businesses who prefer a custom solution and training to fulfill their business requirements.

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, facts and experiences that we shared in this table were collated from official vendor pages, marketing content available online, actual experience from real clients as well as our personal everyday use of every product by an expert. We pay a lot of attention to extensively test each app, as a result we not only analyze it on our own, but we also correlate our results with views of other members from the B2B community.