VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Semantria applies Text and Sentiment Analysis to tweets, facebook posts, surveys, reviews or enterprise content.
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Semantria offers a total of four product bundles plus a free trial period for each plan:
All plans come with:
|Learn more about VICIdial pricing||Learn more about Semantria pricing|
|Avis, KnowledgeTree, Six Flags, Bridgestone, Travelodge|
|English, Dutch, Polish, Swedish||English, China, Germany, India, Japan|
VICIdial integrates with the following business systems and applications:
Semantria works well with other APIs:
| Tampa, Florida|
| 48 N. Pleasant Street, Unit 301|
Amherst, MA 01002
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises|
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In the event you are still having doubts about which app will work best in your case it may be a sensible idea to examine each service’s social metrics. These metrics are usually a way to see how popular every product is and how big is its online presence. For example, in case of Facebook VICIdial has 0 likes on their official page while Semantria profile is liked by 251 people.