Compare Roundee vs. VICIdialSelecting the most appropriate Communications Software for your company is complicated with so many functions, choices, and offers to choose from. However, depending on our review platform will make it possible for you to streamline the selection process by displaying all main products in one place. For instance, you can match VICIdial and Roundee for their functions and overall scores, namely, 8.0 and 8.0, respectively. Similarly, you can see which software has higher general user satisfaction rating: 96% (VICIdial) and 100% (Roundee) to learn which product is better for your business. Don’t just pick the software with the cheapest price, but the solution that gives the best value. We did our best to review all popular Call Center Software solutions offered out there, but among them these three deserved our special attention: Freshcaller, RingCentral Contact Center, Five9.
Roundee.io is a smart video meeting service for Slack.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
|Types of Customers|
Types of Customers
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|Learn more about Roundee pricing||Learn more about VICIdial pricing|
| 3003 N 1ST ST STE 221|
San Jose, CA, 95134
| Tampa, Florida|
|English||English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish|
Roundee’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Roundee integrates with the following business systems and applications:
VICIdial integrates with the following business systems and applications:
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You should keep in mind that while both VICIdial and Roundee may have a reliable set of features each software could be created for a different company size. If you are analyzing various solutions you may want to focus on a company type they are catering to. Specific functionalities might scale up well for huge enterprises but if you own a small or medium business it’s usually more sensible to avoid paying for complex functionalities that you may never use.