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Compare Ringostat vs. VICIdial

If you need a competent Customer Support Software product for your business you need to invest time and compare different options. It doesn’t have to be challenging, and can be as simple as matching their functions in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can find VICIdial’s overall score of 8.0 and compare it against Ringostat’s score of 7.3; or VICIdial’s user satisfaction level at 96% versus Ringostat’s 100% satisfaction score. The evaluation will help you identify the pros and cons of each program, and choose which suits you requirements better. On top of the rich features, the application that’s simple to grasp and use is always the better product. As of now, the best products in our Call Center Software category are: RingCentral Contact Center, Freshcaller, Five9.
Compare

Ringostat

VS

VICIdial

VS

Ringostat screenshot VICIdial screenshot
Pricing Page

Our Score

Our Score

7.3 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

96% ?

Pricing

Pricing

$50

free

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Quote-based
Complete Review

Complete Review

Product Info

Product Info

Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Quick Links
Vendor's Address

Vendor's Address

25 Broadway, 10th Floor
New York, NY 1000
USA
Tampa, Florida
USA
Vendor Email

Vendor Email

sales@ringostat.com sales@vicidial.com
Available Integrations

Available Integrations

Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Google Analytics
  • Woopra
  • Kissmetrics
  • OWOX BI

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Available Languages

Available Languages

English, Russia English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Popular Customers

Popular Customers

Audi, Oxford Medical, Kurilova & Company
Features

Features

Ringostat FEATURES

  • Call Tracing
  • Call Forwarding
  • Call Monitoring
  • Call Recording
  • Call Volume Adjustment
  • Call Storage
  • Call Reporting
  • Call Logs
  • Call Analytics
  • Caller Information Collection
  • Call-Back Ability
  • Conversion Monitoring
  • API
  • Third-Party App Syncing
  • Software Configuration
  • Analytics & Reporting

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Contact Phone

Contact Phone

+1-855-422-2555 +1-888-894-8424
Types of Support

Types of Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Pricing Page

Pricing Page

Learn more about Ringostat pricing Learn more about VICIdial pricing
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Pricing Plans

Pricing Plans

Ringostat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Small Business – $50/month

  • Zero-cost 14-day trial
  • 5 connected numbers
  • Up to 250 unique visitors daily

Medium-Sized Business – $75/month

  • Zero-cost 14-day trial
  • 10 connected numbers
  • Up to 1000 unique visitors daily

Enterprise – $200/month

  • Zero-cost 14-day trial
  • 50 connected numbers
  • Up to 5500 unique visitors daily

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In case you are still having second thoughts about which product will work best in your case it may be a good idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how large is its online presence. For instance VICIdial Twitter profile has currently 519 followers. At the same time Ringostat Twitter is followed by 151 people.