Compare Ringostat vs. VICIdialIf you need a competent Customer Support Software product for your business you need to invest time and compare different options. It doesn’t have to be challenging, and can be as simple as matching their functions in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can find VICIdial’s overall score of 8.0 and compare it against Ringostat’s score of 7.3; or VICIdial’s user satisfaction level at 96% versus Ringostat’s 100% satisfaction score. The evaluation will help you identify the pros and cons of each program, and choose which suits you requirements better. On top of the rich features, the application that’s simple to grasp and use is always the better product. As of now, the best services in our Call Center Software category are: Five9, Freshcaller, CallTrackingMetrics.
|Monthly payment | Annual Subscription||Quote-based|
Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
| 25 Broadway, 10th Floor|
New York, NY 1000
| Tampa, Florida|
Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
VICIdial integrates with the following business systems and applications:
|English, Russia||English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Audi, Oxford Medical, Kurilova & Company|
|Types of Support|
Types of Support
|Learn more about Ringostat pricing||Learn more about VICIdial pricing|
Ringostat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Small Business – $50/month
Medium-Sized Business – $75/month
Enterprise – $200/month
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
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In case you are still having second thoughts about which product will work best in your case it may be a good idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how large is its online presence. For instance VICIdial Twitter profile has currently 519 followers. At the same time Ringostat Twitter is followed by 151 people.