Compare VICIdial vs. QB TechsGetting the perfect Customer Support Software product is all about cross-checking different solutions and identifying the top software for your specific needs. Our proprietary system gives you a brief look at the general rating of VICIdial and QB Techs. For all round quality and performance, VICIdial scored 8.0, while QB Techs scored 8.0. On the other hand, for user satisfaction, VICIdial earned 96%, while QB Techs earned 98%. Below you can also look at their features, terms, plans, etc. to find out which program will be more suitable for your situation. An important aspect to assess is if the software lets you to toggle on/off restrictions on various types of users to limit the exposure of any confidential corporate data. In case you you have to quickly decide on the best Call Center Software according to our review team we advise you try out one of these products: CallTrackingMetrics, Freshdesk, Vocalcom Cloud Contact Center.
|Quote-based||One-time payment | Quote-based|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
QB Techs helps you choose the best possible accounting automation software suitable for your business model. They provide 24/7 technical support for QuickBooks.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Depending on the type of services you’ve chosen, QB Techs offers four enterprise pricing packages to consider. Give the details a look, and select the best option for your business:
Bookkeeping Services – $49.95/hour
Payroll Services – $99.95/hour
Financial Analysis – $49.95/hour
QuickBooks Solutions – $599.95
VICIdial integrates with the following business systems and applications:
No information available.
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Canada, International|
| Tampa, Florida|
| 1968 S. Coast HWY #564|
Laguna Beach, CA 92651
|Learn more about VICIdial pricing||Learn more about QB Techs pricing|
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All the data, information and opinions that we shared in this analysis were taken from official company sites, marketing content available online, actual experience from real users as well as our personal everyday use of each solution by a professional reviewer. We do our best to thoroughly study each software, therefore we not only analyze it ourselves, but we also match our findings with views of other people from the SaaS community.