Compare VICIdial vs. QB Techs

There are many Customer Support Software products out there today. The simplest way to find out which product fits your needs best is to examine them side by side. For instance, here you can compare VICIdial and QB Techs for their overall score (8.0 vs. 8.0, respectively) or their user satisfaction rating (96% vs. 98%, respectively). You can also review their capabilities and pricing conditions as well as other useful details below. When matching products be sure to examine their related capabilities and mark their differences to get a clearer picture of both deals. Similarly, keep in mind to check non-core features including security, backup, usability, and customer service. We know that not all companies have enough time to examine a large number of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: CallTrackingMetrics, Five9, Freshcaller.
Product

VICIdial

VS

QB Techs

VS

VICIdial screenshot QB Techs screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

98% ?

Pricing

Pricing

free

$49.95

Pricing Model

Pricing Model

Quote-based One-time payment | Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
QB Techs helps you choose the best possible accounting automation software suitable for your business model. They provide 24/7 technical support for QuickBooks.
Easy Links
Phone Number

Phone Number

+1-888-894-8424 +1-800-910-6880
Available Languages

Available Languages

English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish English
Vendor Email

Vendor Email

sales@vicidial.com
Contact Address

Contact Address

Tampa, Florida
USA
1968 S. Coast HWY #564
Laguna Beach, CA 92651
USA
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Popular Customers

Popular Customers

OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Available Integrations

Available Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

No information available.

Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone Live Support
Available Features

Available Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

QB Techs FEATURES

  • Chart of Accounts Development
  • Reconciliations
  • Accounts Receivables/Payable Management
  • Oversee Bookkeeping
  • Payroll Processing
  • Payroll Obligations
  • Internal/External Analysis
  • Ratio Analysis
  • KPI (Key performance indicator) Analysis
  • PESTEL Analysis
  • SWOT Analysis
  • Real Time Processing Solutions
  • Data Conversion
  • QuickBooks Data Utilities
  • Data Rebuild and Verify
  • Data Cleansing
Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about QB Techs pricing
Cost Details

Cost Details

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Depending on the type of services you’ve chosen, QB Techs offers four enterprise pricing packages to consider. Give the details a look, and select the best option for your business:

Bookkeeping Services – $49.95/hour

  • Casting/Posting/Importing of Transactions
  • Categorization or Classification into Respective Accounts
  • Checking, Credit Card, Paypal and Other Liability accounts.
  • Monthly Reconciliation Reports
  • Invoicing/Billing
  • Aging analysis
  • Data Analysis
  • Financial Reporting
  • Preparation of Monthly, Quarterly, and Yearly Financial Statements

Payroll Services – $99.95/hour

  • Commission Reports
  • Timesheets
  • Wages and Salaries Statements (Employee Wise, Department Wise),
  • Bonus and all other benefits statements.
  • Pay Slip and Pay Checks
  • Leave Encashment
  • Vacations and Sick Leave Tracking
  • Determination of the Payroll Taxes Withheld (Liability)
  • All IRS Obligation like Form W2, W3 and 940.
  • 401K, Medical Insurance and other deductions from the employees’ Paychecks.
  • Workers Compensation Reporting
  • All required obligations towards your independent contractors

Financial Analysis – $49.95/hour

  • Internal/External Analysis:
  • Ratio Analysis,
  • KPI (Key performance indicator) Analysis
  • PESTEL Analysis
  • SWOT Analysis
  • Determination of the Overall Objectives, Mission and Vision of an idea

QuickBooks Solutions – $599.95

  • QuickBooks Setup and Training
  • Data Integration (QuickBooks and 3rd part apps for different industries.
  • Complete AP/AR and Reconciliation Solutions through applications where necessary.
  • Real Time Processing Solutions
  • Data Conversion
  • QuickBooks Data Utilities
  • Data Rebuild and Verify
  • Data Cleansing
Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as essential as useful features and customer support quality are pricing packages given by VICIdial and QB Techs. Although cost should not be a deciding factor it’s definitely a significant thing to think about. You should expect a flexible pricing package that can be matched with your team size and painlessly scaled up every time your business develops. You should be certain you don’t pick pricing plans that have additional features that you won’t find useful and always try to contact with the vendor directly because enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of each app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to spend any money and offers a practical overview of what it feels like to work with VICIdial and QB Techs.