Compare VICIdial vs. PhonedeckA good way to find the correct Communications Software product for your company is to evaluate the solutions against each other. Here you can compare VICIdial and Phonedeck and see their functions compared contrastively to help you choose which one is the superior product. Furthermore, you can compare their overall ratings, including: overall score (VICIdial: 8.0 vs. Phonedeck: 7.9) and user satisfaction (VICIdial: 96% vs. Phonedeck: 100%). Browse through their distinctive features and similarities and discover which one outperforms the other. Similarly think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years? We did our best to review all popular Call Center Software services available on the market, but among them these three caught our special attention: Freshdesk, CallTrackingMetrics, Five9.
|Quote-based||Monthly payment | Annual Subscription | Quote-based|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Phonedeck integrates mobile calls with the Salesforce cloud. It improves the productivity of sales professionals and optimizes business processes.
|List of Features|
List of Features
| Tampa, Florida|
|Tempelhofer Ufer 17, 10963 Berlin, Germany|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Phonedeck offers three price plans:
|Learn more about VICIdial pricing||Learn more about Phonedeck pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises | Medium Business|
VICIdial integrates with the following business systems and applications:
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Ireland, Canada, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
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No Communications Software will be perfect enough to cater to all the requirements of a business. Even though key features of VICIdial and Phonedeck should matter you should also carefully explore the integrations provided by every app. In many cases your team will already be making use of some other B2B software in your company and it’s definitely better to go with software that integrate well with one another. With that approach you can guarantee a smooth exchange of information between your teams and software used, which can really reduce time wasted on migrating between one service and the other.