Compare VICIdial vs. ParserrYou can use our scoring system to give you a general idea which Communications Software product is will work better for your company. For overall product quality, VICIdial earned 8.0 points, while Parserr received 8.0 points. Meanwhile, for user satisfaction, VICIdial scored 96%, while Parserr scored N/A%. Specifics of their characteristics, tools, supported platforms, customer support, etc. are given below to give you a more precise comparison. Don’t forget to purchase only the features your business requires so as not to waste money for tools that you won’t be using. We realize that not all companies have the time to scrutinize dozens of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: CallTrackingMetrics, Five9, Freshdesk.
|Quote-based||Free | Monthly payment|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Parserr is an email parsing software that streamlines the extraction of useful and critical information and automatically sends them to specific third party systems.
| Tampa, Florida|
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Canada, International|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Personal – $22.99/month
Growth – $49.99/month
Business – $199.99/month
|Learn more about VICIdial pricing||Learn more about Parserr pricing|
VICIdial integrates with the following business systems and applications:
Through its integration with Zapier, Parserr can be indirectly integrated with thousands of other applications.
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Please note that while both VICIdial and Parserr may offer a top quality range of features every software might be created for a different business size. If you are analyzing various solutions you may want to focus on a business size they are meant for. Certain functionalities may scale up well for huge enterprises but if you own a small or medium business it’s often better to stay away from paying for complex functionalities that you may never have a chance to use.