Compare VICIdial vs. Parserr

You can use our scoring system to give you a general idea which Communications Software product is will work better for your company. For overall product quality, VICIdial earned 8.0 points, while Parserr received 8.0 points. Meanwhile, for user satisfaction, VICIdial scored 96%, while Parserr scored N/A%. Specifics of their characteristics, tools, supported platforms, customer support, etc. are given below to give you a more precise comparison. Don’t forget to purchase only the features your business requires so as not to waste money for tools that you won’t be using. We realize that not all companies have the time to scrutinize dozens of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: CallTrackingMetrics, Five9, Freshdesk.
Product

VICIdial

VS

Parserr

VS

VICIdial screenshot Parserr screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

96% ?

Client Experience

N/A% ?

Cost

Cost

free

$22.99

Pricing Model

Pricing Model

Quote-based Free | Monthly payment
Detailed Review

Detailed Review

Overview

Overview

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Parserr is an email parsing software that streamlines the extraction of useful and critical information and automatically sends them to specific third party systems.
Quick Links
Vendor's Address

Vendor's Address

Tampa, Florida
USA
Sydney, Australia
Available Features

Available Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

Parserr FEATURES

  • Setup in 5 minutes
  • Set & forget
  • Email to CRM
  • Email to Excel
  • Website contact forms to CRM
  • Extract data from docs
Languages

Languages

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish USA, UK, Canada, International
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Company Email

Company Email

sales@vicidial.com support@parserr.com
Support Types

Support Types

Phone Live Support
Ticket Training
Phone Live Support
Ticket
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
iPhone/iPad
Mac
Web-based
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Personal – $22.99/month

  • 450 emails/month
  • 250 documents (or mail attachments)/month
  • 10 inboxes
  • Priority Support included
  • Unlimited Parsing Rules
  • Unlimited Integrations
  • Unlimited Downloads

Growth – $49.99/month

  • All Personal features
  • 2,500 emails/month
  • 1,000 documents (or mail attachments)/month
  • 30 inboxes

Business – $199.99/month

  • All Growth features
  • 10,000 emails/month
  • 6,000 documents (or mail attachments)/month
  • 100 inboxes
Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about Parserr pricing
Supported Integrations

Supported Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

Through its integration with Zapier, Parserr can be indirectly integrated with thousands of other applications.

Contact Phone

Contact Phone

+1-888-894-8424
Popular Clients

Popular Clients

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Please note that while both VICIdial and Parserr may offer a top quality range of features every software might be created for a different business size. If you are analyzing various solutions you may want to focus on a business size they are meant for. Certain functionalities may scale up well for huge enterprises but if you own a small or medium business it’s often better to stay away from paying for complex functionalities that you may never have a chance to use.