Compare Moxtra vs. VICIdial

To ensure that you purchase the most helpful and productive Communications Software for your enterprise, you need to compare products available on the market. For example, here you may match VICIdial’s overall score of 8.0 against Moxtra’s score of 8.2. You can even compare their general user satisfaction: VICIdial (96%) vs. Moxtra (86%). Moreover, you can evaluate their pros and cons feature by feature, including their contract conditions and rates. By comparing products you are more likely to pick the right software for your company. It goes without saying you must understand your unique needs to realize which software matches those needs. If you would like to quickly decide on the more reliable Call Center Software according to our review team we advise you take a look at the following services: CallTrackingMetrics, Five9, Freshdesk.
Software

Moxtra

VS

VICIdial

VS

Moxtra screenshot VICIdial screenshot
Pricing Details

Our Score

Our Score

8.2 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

86% ?

Customer Experience

96% ?

Pricing

Pricing

$12

free

Price Scheme

Price Scheme

Free | Monthly payment | Quote-based Quote-based
Full Review

Full Review

General Info

General Info

Moxtra brings mobile collaboration to teams for continuous productivity and engagement, and delivers a mobile-first, embeddable cloud collaboration service.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Quick Links
Available Devices

Available Devices

Android
iPhone/iPad
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Plans

Available Plans

Moxtra offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Start – Free

  • Search And Browse Messages From The Past 90 Days
  • 10 MB File Upload Size
  • 2 Service Integrations
  • 3 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
  • 30 Minutes Per Meeting
  • Free Native Apps For Ios, Android, Mac, And Windows
  • Forward Emails Into Moxtra
  • Dial-In Directly To Meetings
  • Help Desk
  • Upload Files From Cloud Services

Business – Free

  • Minimum of 3 users
  • All Individual Features
  • 20 Mb File Upload Size
  • 5 Service Integrations
  • 5 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
  • 45 Mins Per Meeting
  • Administrative Dashboard
  • User Management

Business Pro – $12/user/month

  • All Business Features
  • Search And Browse Messages For An Unlimited Time
  • Unlimited Service Integrations
  • 200mb File Upload Size
  • Unlimited Time Per Meeting
  • 50 Participants Per Meeting
  • CSV Import
  • Advanced User Management
  • Custom Branding
  • Analytics
  • Unified Team Directory
  • 24/7 Priority Support

Enterprise – By quote

  • All Business Pro Features
  • Dedicated Support Manager
  • LDAP And MS Active Directory
  • Unified Security, Data Retention, And Compliance Policies
  • Organization-Wide Reporting, Metrics, And Analytics
  • SAML + Single Sign On
  • Identity Management Integrations
  • Consolidated Billing

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Email Address

Email Address

info@moxtra.com sales@vicidial.com
Pricing Details

Pricing Details

Learn more about Moxtra pricing Learn more about VICIdial pricing
Integrations

Integrations

Moxtra integrates with the following business systems and applications:

  • HubSpot
  • Salesforce
  • GitHub
  • Zendesk
  • Zapier
  • QuickBooks
  • Zoho
  • JIRA
  • Dropbox
  • Box
  • Evernote
  • Google Drive
  • iCloud Drive
  • PayPal
  • MailChimp
  • Intercom
  • PivotalTracker
  • Formstack

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Contact Phone

Contact Phone

+1-408-498-9190 +1-888-894-8424
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
List of Features

List of Features

Moxtra FEATURES

  • Status Updates
  • Instant Messaging
  • Activity Feed
  • NNotifications
  • Discussions
  • User Directory
  • Online Status of Coworkers
  • File Sharing
  • Document Collaboration
  • Version Control
  • Knowledge Base
  • Surveys
  • Task Management
  • Calendar
  • Search
  • Mobile
  • Multi-Language Support
  • User, Role, and Access Management

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Types of Support

Types of Support

Phone
Ticket
Phone Live Support
Ticket Training
Available Languages

Available Languages

USA, UK, Canada, International USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Contact Address

Contact Address

1601 S De Anza Blvd
Cupertino, CA 95014
USA
Tampa, Florida
USA
Popular Clients

Popular Clients

ZTE, Gartner, BrainShark
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both VICIdial and Moxtra were reviewed by a group of independent B2B experts who prepared a full examination of all important aspects of every service. Their ultimate score was prepared with unique SmartScore system which calculates an individual partial score to every factor such as: main features, client support, mobile device support, security, client satisfaction and media presence. Here at FinancesOnline we know useful features are not the only factor essential to a company so we make an effort to pay attention to all aspects of a app before calculating its final score.