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Compare Loomion vs. VICIdial

A great way to find the right Communications Software product for your organization is to compare the solutions against each other. Here you can compare VICIdial and Loomion and see their features compared in detail to help you decide on which one is the better product. Similarly, you can review their overall ratings, such as: overall score (VICIdial: 8.0 vs. Loomion: 8.0) and user satisfaction (VICIdial: 96% vs. Loomion: 100%). Analyze their distinctive features and similarities and discover which one outperforms the other. Similarly think about how your business will look like in the future; will your company outgrow the app in the next couple of years? We did our best to review all popular Call Center Software services offered on the market, but among them these three deserved our special attention: Five9, RingCentral Contact Center, Freshcaller.
Compare

Loomion

VS

VICIdial

VS

Loomion screenshot VICIdial screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

96% ?

Price

Price

by quote

free

Pricing Type

Pricing Type

Quote-based Quote-based
Full Review

Full Review

General Info

General Info

Loomion Twelve Directors Portal is a business communication suite created specifically for top corporate level communication.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Easy Links
Email Address

Email Address

info@loomion.com sales@vicidial.com
Types of Support

Types of Support

Phone
Training
Phone Live Support
Ticket Training
Pricing Details

Pricing Details

Learn more about Loomion pricing Learn more about VICIdial pricing
Types of Customers

Types of Customers

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Devices

Available Devices

Windows
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
List of Features

List of Features

Loomion FEATURES

  • Annotate and comment your documents
  • Collaborate remotely
  • Vote and sign docs digitally
  • Available online and offline
  • Manage multiple Board mandates
  • Control your actions and data
  • Be compatible with Microsoft tools
  • Store data inhouse or with in secure international databases

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Available Languages

Available Languages

English, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Turkish, Swedish English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Contact Phone

Contact Phone

+41-61-500-16-25 +1-888-894-8424
Popular Clients

Popular Clients

Post Group Luxembourg, Glarner Kantonalbank, EuroChem Group AG
Cost Details

Cost Details

Contact Loomion for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Integrations

Integrations

Loomion Twelve Directors Portal integrates with the following business systems and applications:

  • Microsoft SharePoint
  • Microsoft Azure
  • Active Directory
  • Office 365

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Contact Address

Contact Address

Loomion AG
Steinengraben 18
4051 Basel
Switzerland
Tampa, Florida
USA
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You don’t want only a wide array of useful tools and scalable pricing plans from a reliable Communications Software. Almost as important as core features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about VICIdial or Loomion, or you struggle with some problems, or perhaps you’ll want to request a specific update or feature useful to your company you can count on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can enjoy personal training or at the very least a knowledge base you can use.