What is better VICIdial or Loomion? A great way to find the right Communications Software product for your organization is to compare the solutions against each other. Here you can compare VICIdial and Loomion and see their features compared in detail to help you decide on which one is the better product. Similarly, you can review their overall ratings, such as: overall score (VICIdial: 8.0 vs.
Loomion: 8.0) and user satisfaction (VICIdial: 96% vs. Loomion: 100%). Analyze their distinctive features and similarities and discover which one outperforms the other. Similarly think about how your business will look like in the future; will your company outgrow the app in the next couple of years?
People who don't have much time or want a Call Center Software suggestion from our experts might want to examine these top choices for this year: RingCentral Contact Center, Freshcaller, Ytel.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
Store data inhouse or with in secure international databases
Pricing Info
Contact Loomion for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
RingCentral Contact Center offers three flexible payment plans that are available by quote. These are priced according to the number of features you will be needing, and the type of service you require.
Basic Plan – By Quote
Focuses mostly on inbound and outbound voice calls. This includes:
Support for inbound and outbound call centers 1 port / agent
Standard IVR and ACD capabilities
Advanced Plan – By Quote
Focuses mostly on integrations and omnichannel communications. This includes:
Support for inbound and outbound call centers 1 port / agent
Standard IVR and ACD
Omnichannel capabilities (chat, SMS, email)
Ultimate Plan – By Quote
Focuses mostly on blended outbound dialers. This includes:
Support for inbound and outbound call centers 1 port / agent
RingCentral Contact Center can integrate seamlessly with a number of ready-to-use connectors as well as third-party applications to help you personalize your user experience. The platform also offers open APIs to help you tailor the platform to your specific business needs. Some of the integrations it can support include:
Desk
ServiceNow
Microsoft Dynamics
Zendesk
Salesforce
NetSuite
Oracle
HappyFox
Amazon Alexa
YAPI
AgileCRM
Gong.io
Workato
noCRM.io
ConvergeHub
Hangouts Chat
RingCentral Phone
RingCentral Meetings
RingCentral Glip
RingCentral Archiver
Gmail
Trello
Zapier
Skype
Cloze
ZohoCRM
PieSync
MailChimp
New Relic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust communications system that helps businesses boost customer relationships .
You don’t want only a wide array of useful tools and scalable pricing plans from a reliable Communications Software. Almost as important as core features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about VICIdial or Loomion, or you struggle with some problems, or perhaps you’ll want to request a specific update or feature useful to your company you can count on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can enjoy personal training or at the very least a knowledge base you can use.
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