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Compare VICIdial vs. Knovio

You have such a huge number of Communications Software options in today’s market that deciding on the best product may be confusing. On our comparison page, you can easily evaluate the features, pricing terms, available plans, and more details of VICIdial and Knovio. You can check their score (8.0 for VICIdial vs. 7.5 for Knovio) and user satisfaction level (96% for VICIdial vs. 100% for Knovio). The scores and ratings offer you an overall idea how these two software products perform. Moreover, make sure if the solution can integrate with existing business apps to ensure greater productivity. In case you you need to quickly find the best Call Center Software according to our experts we advise you try out these products: Freshcaller, RingCentral Contact Center, Five9.
Product

VICIdial

VS

Knovio

VS

VICIdial screenshot Knovio screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.5 ?

Client Experience

Client Experience

Client Experience

96% ?

Client Experience

100% ?

Price

Price

free

$15

Pricing Type

Pricing Type

Quote-based Monthly payment
Full Review

Full Review

Overview

Overview

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Knovio provides users with a powerful platform with which they can use to deliver and share business presentations online.
Quick Links
Popular Customers

Popular Customers

Available Integrations

Available Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

No information available.

Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about Knovio pricing
Support Types

Support Types

Phone Live Support
Ticket Training
Contact Address

Contact Address

Tampa, Florida
USA
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Company Email

Company Email

sales@vicidial.com
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Knovio Pro is available by subscription for $15 per month, $40 per quarter, or $150 per year. Sign up is easy, and you may cancel at any time. Add KnowledgeChecks for even more power for learning applications.

Knovio Pro is still in pre-launch phase. Knovio recommends not purchasing any of the plans until the further notice. Contact Knovio at knovio@knowledgevision.com if you want to install the pre-release version of the product.

Available Features

Available Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

Knovio FEATURES

  • Unlimited number of presentations
  • Unlimited length of presentations
  • Support for PowerPoint animations
  • Programmable zoom control
  • Clickable chapter navigation
  • Dynamic synchronized footnotes
  • Import slides from multiple presentation files
  • Export to 720p video file
  • Access to a library of customizable player design templates
  • Email notifications when someone watches your presentation
  • Access to the KnowledgeVision Enhance App to polish up your presentations
* – Because of memory limitations on mobile devices, presentations created on mobile devices limited to 20 minutes
Languages

Languages

English, Dutch, Polish, Swedish English
Phone Number

Phone Number

+1-888-894-8424
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No Communications Software will be perfect enough to cover all the requirements of a business. Though main functionalities of VICIdial and Knovio should matter you should also carefully analyze the integrations supported by a given solution. Quote frequently your team will already be using some other SaaS software in your company and it’s much better to opt for solutions that integrate well with one another. If you do that you will be able to ensure an effortless transfer of data between your teams and software used, which can significantly reduce time wasted on migrating between one solution and the next.