Compare VICIdial vs. KnoBisBuying the perfect Customer Support Software for your firm is crucial to boosting your company’s effectiveness. In our platform, you can easily assess numerous solutions to see which one is the right software for your requirements. Here you can match VICIdial vs. KnoBis and examine their overall scores (8.0 vs. 8.0, respectively) and user satisfaction rating (96% vs. 100%, respectively). Additionally, you can look at the specifics of pricing, conditions, plans, capabilities, tools, and more, and decide which software offers more benefits for your business. In general, choose the software which helps you to change the features and subscription plan to address your company growth or lack of it. If you have to quickly decide on the more reliable Call Center Software according to our experts we advise you check out one of these products: CallTrackingMetrics, Freshdesk, Vocalcom Cloud Contact Center.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
KnoBis is a knowledge automation platform that helps organizations enable their employees with the information they need to do better in their jobs.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
KnoBis’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
| Tampa, Florida|
| 419B, 4th Floor Unitech Arcadia, Sector-49|
Gurgaon, Haryana 122018
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Canada, International|
VICIdial integrates with the following business systems and applications:
KnoBis integrates with the following business systems and applications:
|Learn more about VICIdial pricing||Learn more about KnoBis pricing|
|List of Features|
List of Features
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Every time you compare various Customer Support Software products you shouldn’t just look at their features list and offered pricing packages. Pay attention to the fact that the solution should be adjusted to your standards and team so the more flexible their offer the better. Check what OSes are supported by VICIdial and KnoBis and make sure you will get mobile support for whatever devices you use in your company. You should also learn which languages and geographies are supported, because this could be a critical factor for many firms.