Compare VICIdial vs. KnoBis

Buying the perfect Customer Support Software for your firm is crucial to boosting your company’s effectiveness. In our platform, you can easily assess numerous solutions to see which one is the right software for your requirements. Here you can match VICIdial vs. KnoBis and examine their overall scores (8.0 vs. 8.0, respectively) and user satisfaction rating (96% vs. 100%, respectively). Additionally, you can look at the specifics of pricing, conditions, plans, capabilities, tools, and more, and decide which software offers more benefits for your business. In general, choose the software which helps you to change the features and subscription plan to address your company growth or lack of it. If you have to quickly decide on the more reliable Call Center Software according to our experts we advise you check out one of these products: CallTrackingMetrics, Freshdesk, Vocalcom Cloud Contact Center.
Comparison

VICIdial

VS

KnoBis

VS

VICIdial screenshot KnoBis screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

96% ?

Client Experience

100% ?

Price

Price

free

by quote

Pricing Model

Pricing Model

Quote-based Quote-based
Full Review

Full Review

Product Info

Product Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
KnoBis is a knowledge automation platform that helps organizations enable their employees with the information they need to do better in their jobs.
Quick Links
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Info

Pricing Info

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

KnoBis’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Company's Address

Company's Address

Tampa, Florida
USA
419B, 4th Floor Unitech Arcadia, Sector-49
Gurgaon, Haryana 122018
India
Popular Customers

Popular Customers

Available Languages

Available Languages

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish USA, UK, Canada, International
Vendor Email

Vendor Email

sales@vicidial.com info@knobis.co
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Contact Phone

Contact Phone

+1-888-894-8424 +1-585-268-6600
Available Integrations

Available Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

KnoBis integrates with the following business systems and applications:

  • Slack
  • Google Apps
  • Salesforce
  • Spark
  • Zendesk
  • Freshdesk
  • Ameyo
Pricing Details

Pricing Details

Learn more about VICIdial pricing Learn more about KnoBis pricing
Support Types

Support Types

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
List of Features

List of Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

KnoBis FEATURES

  • Content Editing Features
  • Intelligent Search
  • Customization Options
  • User-Friendly Interface
  • Open API
  • Tight Security Protocols
  • Custom Roles and Themes
  • Multimedia Content
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Every time you compare various Customer Support Software products you shouldn’t just look at their features list and offered pricing packages. Pay attention to the fact that the solution should be adjusted to your standards and team so the more flexible their offer the better. Check what OSes are supported by VICIdial and KnoBis and make sure you will get mobile support for whatever devices you use in your company. You should also learn which languages and geographies are supported, because this could be a critical factor for many firms.