Compare VICIdial vs. KnoBisBuying the perfect Customer Support Software product is all about cross-checking various solutions and determining the top program for your specific needs. Our unique system will give you an instant look at the general rating of VICIdial and KnoBis. For all round quality and performance, VICIdial scored 8.0, while KnoBis scored 8.0. On the other hand, for user satisfaction, VICIdial earned 96%, while KnoBis earned 100%. Below you can also look at their functionalities, terms, plans, etc. to determine what software will be more suitable for your situation. One critical element to evaluate is whether the app lets you to enable/disable limitations on various types of users to secure any sensitive corporate data. We know that not all businesses have enough time to try out dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Freshdesk, CallTrackingMetrics, Five9.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
KnoBis is a knowledge automation platform that helps organizations enable their employees with the information they need to do better in their jobs.
|Learn more about VICIdial pricing||Learn more about KnoBis pricing|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
KnoBis’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
| Tampa, Florida|
| 419B, 4th Floor Unitech Arcadia, Sector-49|
Gurgaon, Haryana 122018
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
VICIdial integrates with the following business systems and applications:
KnoBis integrates with the following business systems and applications:
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If you continue having doubts about which solution will be best for your company it may be a sensible idea to examine each service’s social metrics. Such metrics are usually a way to see how popular a given service is and how large is its online presence.For example, if you look at VICIdial LinkedIn page you’ll see that they are followed by 13 people. In case of KnoBis the amount of followers on their LinkedIn page is 5.