Compare VICIdial vs. KampyleWhen selecting the ideal Customer Support Software for your enterprise our recommendation is that you evaluate the features, rates, as well as other essential data about the product and vendor. Here, you can examine the parallels and discrepancies between VICIdial (overall score at 8.0 and user satisfaction at 96%) and Kampyle (overall score at 6.9 and user satisfaction at 100%). It's also possible to check their particulars elements, such as tools, plans, costs, terms, etc. Similarly, read the terms closely for information on hidden costs, such as, installation, separate support plan, upgrade fees, disk space fees, and others. People who want to save some time or need a Call Center Software advice from our team might want to examine these top choices for this year: Freshcaller, Five9, RingCentral Contact Center.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
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|Puma, Canon, Telstra, Clarks|
| Tampa, Florida|
|7 Menachem Begin Ramat Gan, 52681 Israel|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Pricing by quote only. Contact Kampyle directly for more pricing information.
VICIdial integrates with the following business systems and applications:
Kampyle supports integrations with the following business systems and applications:
|Learn more about VICIdial pricing||Learn more about Kampyle pricing|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
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No Customer Support Software will be able to solve all the requirements of a business. While core functionalities of VICIdial and Kampyle are obviously a priority you should also carefully analyze the integrations supported by every app. Very often your team will already be using other types of SaaS software in your company and it’s definitely wiser to go with products that integrate well with each other. With that approach you can be certain of a smooth transfer of data between your teams and services, which can considerably reduce time devoted to migrating between one app and the other.