VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
|Puma, Canon, Telstra, Clarks|
| Tampa, Florida|
|7 Menachem Begin Ramat Gan, 52681 Israel|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Pricing by quote only. Contact Kampyle directly for more pricing information.
VICIdial integrates with the following business systems and applications:
Kampyle supports integrations with the following business systems and applications:
|Learn more about VICIdial pricing||Learn more about Kampyle pricing|
|English, Dutch, Polish, Swedish||English|
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No Customer Support Software will be able to solve all the requirements of a business. While core functionalities of VICIdial and Kampyle are obviously a priority you should also carefully analyze the integrations supported by every app. Very often your team will already be using other types of SaaS software in your company and it’s definitely wiser to go with products that integrate well with each other. With that approach you can be certain of a smooth transfer of data between your teams and services, which can considerably reduce time devoted to migrating between one app and the other.