Compare VICIdial vs. iperceptionsWith a wide range of features, pricing, details, and more to evaluate, choosing the right Customer Support Software for your organization is tricky. Nevertheless by using our system, you can easily match the functions of VICIdial and iPerceptions together with their general rating, respectively as: 8.0 and 7.3 for overall score and 96% and 99% for user satisfaction. You can also review them feature by feature check out which software is a more effective fit for your enterprise. Don’t forget to ask for a free trial first before opting in for a plan to see how the solution performs in practical situations. We are aware that not all businesses have enough time to test dozens of various solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Freshcaller, Five9, CallTrackingMetrics.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English, Chinese, German, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Turkish, Swedish|
| Tampa, Florida|
|3575 Boulevard St-Laurent, Suite 310. Montreal, Québec|
VICIdial integrates with the following business systems and applications:
iperceptions supports integrations with the following business systems and applications:
|Learn more about VICIdial pricing||Learn more about iperceptions pricing|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises | Medium Business|
|Chrysler, Comcast, COX, Hasbro, Hyundai|
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All the data, details and statistics that we provided in this comparison were collated from official company sites, marketing materials available online, real-life experience from real users as well as our personal everyday use of every software by a professional reviewer. We pay a lot of attention to extensively test each service, therefore we not only analyze it internally, but we also compare our results with views of other users from the B2B community.