VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Intercom Live Chat is a software platform you can use to track and engage your visitors, and convert them into your customers.
VICIdial integrates with the following business systems and applications:
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Intercom Live Chat offers three pricing plans as well as a free trial for 14 days:
Messages – From $53/month
Inbox – From $53/month
Articles – $49/month flat rate
| Tampa, Florida|
| 55 2nd St, 4th Fl.,|
San Francisco, CA 94105
|Learn more about VICIdial pricing||Learn more about Intercom Live Chat pricing|
|Invision, Salesforce Desk, Expensify, Yahoo|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
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You shouldn’t expect only a broad range of functionalities and adjustable pricing from a popular Customer Support Software. Almost as essential as main features is a top-notch customer support. You want to guarantee that if you have any questions about VICIdial or Intercom Live Chat, or you face some problems, or perhaps you’ll need to ask for a certain change or feature useful to your business you can rely on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to benefit from individual training or at the very least an FAQ you can use.