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Compare Hop Email vs. VICIdial

If you wish to have a quick way to decide which Communications Software product is better, our exclusive system gives VICIdial a score of 8.0 and Hop a score of 8.0 for overall quality and performance. In addition, VICIdial is rated at 96%, while Hop is rated 99% for their user satisfaction level. You can also evaluate their product details, including functions, tools, options, plans, costs, and much more. Check if the software lets you to customize some of its workflows to ensure the software matches your own business procedures. Our experts made sure to prepare reviews of all popular Call Center Software solutions that you can find out there, but among them these three caught our special attention: RingCentral Contact Center, Freshcaller, Five9.
Product

Hop Email

VS

VICIdial

VS

Hop Email screenshot VICIdial screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

96% ?

Pricing

Pricing

By quote

free

Pricing Type

Pricing Type

Quote-based Quote-based
Complete Review

Complete Review

Product Info

Product Info

Hop is the first ever app to turn your existing email into simple, multimedia mobile messaging, focused on the people and groups that matter most to you.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Easy Links
Types of Customers

Types of Customers

Small Business | Large Enterprises | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Languages Supported

Languages Supported

English English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Available Plans

Available Plans

Contact Hop Email for enterprise pricing information and other product details.

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Phone Number

Phone Number

+1-888-894-8424
Contact Address

Contact Address

Hop
London, UK
Tampa, Florida
USA
Prominent Customers

Prominent Customers

Pricing Details

Pricing Details

Learn more about Hop Email pricing Learn more about VICIdial pricing
Features

Features

Hop Email FEATURES

  • Smooth Messaging Format
  • Automatic Filtering of Non-priority messages
  • Custom Contact Organization
  • Auto Archive
  • Real-Time Interaction
  • Opened Messages Notifications
  • Unified Inboxes
  • Centralized Calendars
  • Quick Reply
  • Gestures
  • Action En Masse
  • Visible Attachments

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Contact Email

Contact Email

chat@gethop.com sales@vicidial.com
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Supported Integrations

Supported Integrations

Hop Email integrates with the following business systems and applications plus more:

  • Dropbox
  • Google Drive
  • iCloud
  • Facebook
  • Google Calendar
  • iCalendar
  • Video/Voice conferencing apps

 

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Customer Support

Customer Support

Live Support
Phone Live Support
Ticket Training
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No Communications Software will manate to solve all the needs of a specific team. While main features of VICIdial and Hop are obviously a priority you should also thoroughly explore the integrations provided by every software. Very often you will already be making use of other types of SaaS software in your company and it’s definitely wiser to go with services that integrate well with each other. That way you will be able to guarantee a reliable transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one service and the next.