VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
HipChat is a communications platform designed specifically for business team chatting.
VICIdial integrates with the following business systems and applications:
HipChat supports integrations with the following business systems and applications:
|List of Features|
List of Features
| Tampa, Florida|
| Level 6, 341 George St|
Sydney, NSW, 2000, Australia
|Learn more about VICIdial pricing||Learn more about HipChat pricing|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English, China, India|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
HipChat Basic – Free
HipChat Plus – $2/user/month
All HipChat Basic features plus:
|Expedia, Netflix, Dropbox, Salesforce|
|+1-888-894-8424||+61 2 9262 1443|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
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Almost as essential as features and customer support responsiveness are pricing plans offered by VICIdial and HipChat. Although pricing should not be the only factor it’s definitely an important thing to consider. You should expect a flexible pricing plan that can be matched with your team size and easily scaled up every time your company develops. You should be certain you don’t select pricing plans that include extra tools that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can often count on discounts. You should also try out a free trial or demo of each product to spend at least some time using it. It’s a valuable experience that doesn’t need you to pay any money and provides you with a reliable overview of what it’s like to work with VICIdial and HipChat.