HelpWire enables engineers to control, diagnose, and repair any client equipment remotely.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
| Ste 5 Horsford’s Business Centre|
Long Point Road, Charlestown, Nevis
| Tampa, Florida|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|English, Germany, Spain, France||English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish|
Contact Eltima for enterprise pricing information and other product details. You may also submit a request for a demo to see if the software is a perfect fit for your business.
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
No information available.
VICIdial integrates with the following business systems and applications:
|Learn more about HelpWire pricing||Learn more about VICIdial pricing|
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In the event you are still having doubts about which service will be best in your case it might be a good idea to take a look at each service’s social metrics. These metrics are quite often a sign of how popular a given product is and how extensive is its online presence. For example, in case of Facebook VICIdial has 0 likes on their official profile while HelpWire profile is liked by 255 users.