Compare VICIdial vs. HelpmanThe ideal Customer Support Software is a solution that can tackle your company’s unique demands. You can determine which solution works really with your business if you review different products before you decide which one is the best. For example, VICIdial and Helpman are scored at 8.0 and 8.0, respectively, for all round quality and performance. Likewise, VICIdial and Helpman have a user satisfaction rating of 96% and N/A%, respectively, which shows the general response they get from customers. Moreover, reach put to an existing client of the software and solicit their opinion regarding the solution in question. As of now, the top solutions in our Call Center Software category are: Five9, Freshcaller, CallTrackingMetrics.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Helpman is a robust knowledge base creator that enables businesses to build their own knowledge base for their app or website.
|List of Features|
List of Features
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Helpman offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Silver – $25/month
Gold – $50/month
Platinum – $100/month
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English, China, Germany, India, Japan, Spain, France, Russia|
|Learn more about VICIdial pricing||Learn more about Helpman pricing|
VICIdial integrates with the following business systems and applications:
Helpman integrates with the following business systems and applications:
| Tampa, Florida|
| Avenue de Broqueville 72|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
|Moleskine, Proposify, PieSync, Wishpond|
Page last modified
In the event you continue having second thoughts about which app will be best for your company it might be a sensible idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular a given product is and how large is its online presence. For example VICIdial Twitter profile has currently 519 followers. At the same time Helpman Twitter is followed by 198 users.