Compare VICIdial vs. GrasshopperIt’s a good idea to use our scoring system to give you a general idea which Communications Software product is better for your business. For overall product quality, VICIdial earned 8.0 points, while Grasshopper gained 8.1 points. Meanwhile, for user satisfaction, VICIdial scored 96%, while Grasshopper scored 97%. Details about their characteristics, tools, supported platforms, customer service, etc. are provided below to give you a more correct assessment. Remember to get only the functions your business requires so as not to waste cash for functions that are unnecessary. Our experts made sure to prepare reviews of all popular Call Center Software solutions available on the market, but among them these three caught our special attention: Freshdesk, Five9, CallTrackingMetrics.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Grasshopper is a virtual phone system designed for entrepreneurs, small businesses, and even medium enterprises.
|Collabo, Globalme, Health Kismet, iMobileRescue|
| Tampa, Florida|
| 197 1st Avenue, Suite 200|
Needham, MA 02494
|Learn more about VICIdial pricing||Learn more about Grasshopper pricing|
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Grasshopper provides four plans designed to meet varying business needs and demands. Each plan is integrated with awesome features matching your business requirements and budget. You can downgrade or upgrade your plan online, anytime.
PAY AS YOU GROW – $12/month
RAMP – $24/month
GROW – $49/month
MAX – $199/month
VICIdial integrates with the following business systems and applications:
Grasshopper supports integration with the following business systems and applications:
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business | Freelancers|
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If you are still having second thoughts about which product will be best for your company it may be a sensible idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular every software is and how big is its online presence.For example, if you analyze VICIdial LinkedIn account you’ll learn that they are followed by 13 people. In case of Grasshopper the amount of followers on their LinkedIn page is 961.