Compare VICIdial vs. GrasshopperAssessing products for the top Communications Software does not always have to be complicated. On our review platform, we enable you to match VICIdial and Grasshopper and quickly see their varying features. We allow you to examine their features, supported devices, support service, costs, terms, and much more. It's also possible to compare their overall score (8.0 for VICIdial vs. 8.1 for Grasshopper) and overall customer satisfaction level (96% for VICIdial vs. 97% for Grasshopper). Spend some time and examine your leading options and determine which one is best for your company. You should also consider the software company’s business viability; are they reliable and will they still be around a few years from now? Our team put a lot of effort to review all popular Call Center Software services available on the market, but among them these three deserved our special attention: Freshdesk, Five9, CallTrackingMetrics.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Grasshopper is a virtual phone system designed for entrepreneurs, small businesses, and even medium enterprises.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business | Freelancers|
|Collabo, Globalme, Health Kismet, iMobileRescue|
| Tampa, Florida|
| 197 1st Avenue, Suite 200|
Needham, MA 02494
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Grasshopper comes in three pricing plans designed to meet varying business needs and demands. Each plan is integrated with awesome features matching your business requirements and budget. Here are the details:
Solo – $24/month
Small Business – $89/month
|Learn more about VICIdial pricing||Learn more about Grasshopper pricing|
|Types of Support|
Types of Support
VICIdial integrates with the following business systems and applications:
Grasshopper supports integration with the following business systems and applications:
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No Communications Software will manate to cover all the needs of a business. Even though key functionalities of VICIdial and Grasshopper are important you should also thoroughly explore the integrations supported by a given service. Quote frequently you will already be using various kinds of SaaS software in your company and it’s much more beneficial to choose apps that integrate well with each other. If you do that you can ensure a reliable transfer of data between your teams and services, which can significantly reduce time spent on migrating between one software and the other.