Compare VICIdial vs. GoToWebinar

When choosing the appropriate Communications Software for your company our recommendation is that you compare the functions, pricing, along with other important info about the product and vendor. Here, you can examine the similarities and disparities between VICIdial (overall score at 8.0 and user satisfaction at 96%) and GoToWebinar (overall score at 8.6 and user satisfaction at 91%). It's also possible to look at their particulars elements, for example services, plans, rates, conditions, etc. What is more, analyze the terms carefully for information on hidden fees, such as, setup cost, separate support plan, upgrade fees, disk space fees, and other similar charges. We know that not all people have enough time to examine a wide range of different products, so we created a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Freshdesk, Five9, CallTrackingMetrics.
Compare

VICIdial

VS

GoToWebinar

VS

VICIdial screenshot GoToWebinar screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

8.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

91% ?

Pricing

Pricing

free

$89

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
GoToWebinar is the simple, self-service webinar tool that makes it easy to host large-scale online events.
Quick Links
List of Features

List of Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

GoToWebinar FEATURES

  • Email Automation
  • Custom Branding
  • Practice Settings
  • Audience Interaction
  • Handouts Mobile Support
  • Recording
  • Lead Management
  • Real Time Analytics
  • HDFaces Video Conferencing
  • Network Security
  • Desktop/Application Sharing
Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about GoToWebinar pricing
Integrations

Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

GoToWebinar integrates with the following business systems and applications:

  • HubSpot
  • ProjectManager.com
  • Pipeliner CRM
  • Instapage
  • Zapier
  • Infusionsoft
  • Hatchbuck
  • LeadSquared
  • Accord LMS
  • net-Results
  • Cyfe
  • FreshMail
  • Workato
  • Docebo
  • Wishpon
  • Bitium
  • SharpSpring
  • Act-On
  • eTrigue
  • Velocify
  • AWeber
  • ActiveDEMAND
  • Genoo
  • Bedrock Data
Languages Supported

Languages Supported

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish USA, UK, Canada, International
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Prominent Customers

Prominent Customers

Company Email

Company Email

sales@vicidial.com
Phone No.

Phone No.

+1-888-894-8424 +1 888-646-0014
Company Size

Company Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Cost Details

Cost Details

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

GoToWebinar offers four different pricing plans for customers to choose from. Quote-based enterprise pricing is also provided. Here are the details:

Starter – $89/month

  • 100 Participants
  • Reporting and Analytics
  • Polls, Handouts, and Q&A
  • Full Service Registration
  • Automated Emails
  • Custom Branding
  • Integrations
  • VOIP, Phone Audio & Toll Free
  • Online & Local Recording

Pro – $199/month

  • 500 Participants
  • All Starter features
  • Source Tracking

Plus – $429/month

  • 2,000 Participants
  • All Pro Features
  • No Download

Enterprise – Contact for Enterprise Pricing

  • 5,000 Participants
  • All Plus Features
  • Simulated Live
  • Editing Suite
  • Testing & Certification
Support Types

Support Types

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Contact Address

Contact Address

Tampa, Florida
USA
6363 NW 6th Way
Fort Lauderdale, Florida 33309
USA
Product Comparisons

Product Comparisons

Compare with Helpman
Compare with Ytel
Compare with JitBit HelpDesk
Compare with Pure Chat
Compare with SafeSoft Solutions
Compare with TextMagic
Compare with Plivo
Compare with LiveHelpNow
Compare with Freshservice
Compare with REVE Chat
Compare with Ringostat
Compare with Ytel
Compare with Zoho Cliq
Compare with VSLogger Unlimited
Compare with Slenke
Compare with Uno.im Cloud Phone
Compare with Aritic Mail
Compare with BlueJeans
Compare with Voicent Predictive Dialer
Compare with VoIPstudio
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

It may not always be sufficient to just compare VICIdial and GoToWebinar against each other. Although specific features, cost and customer reviews are all important and should be taken into account when making a final decision, you should also check out the recognition and awards claimed by every software. In many cases a less popular product may turn out to be a good choice that was distinguished with industry awards such as our Exceptional Customer Support Award which shows that regardless of lesser market presence it’s a significant rival to the apps that dominate the market.