Compare FLOW-e vs. VICIdialIf you’re having a tough time deciding on the best Communications Software product for your situation, it’s a good idea to compare the available software and find out which one offers more positive aspects. For instance, here you can compare VICIdial (overall score: 8.0; user rating: 96%) vs. FLOW-e (overall score: 8.0; user rating: 100%) for their overall performance. You can also see which one provides more tools that you need or which has better pricing plans for your current situation. Having a clear table to compare their features will significantly improve the possibility of getting the best product for your company. Pay attention to other factors of the software such as if it’s easy to use, adaptability, scalability, and pricing terms. Those of you who don't have much time or would like to get a Call Center Software advice from our experts may want to try out these top choices for the current year: Five9, CallTrackingMetrics, Freshdesk.
Flow-e turns your Gmail or Office 365 into a stunning visual task board, making it easy for you to read and manage your emails and tasks.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
|USA, UK, Canada, International||USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish|
|List of Features|
List of Features
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|Types of Support|
Types of Support
FLOW-e is available for free.
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
FLOW-e integrates with the following business systems and applications:
VICIdial integrates with the following business systems and applications:
|Bulgaria|| Tampa, Florida|
|Learn more about FLOW-e pricing||Learn more about VICIdial pricing|
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You should keep in mind that while both VICIdial and FLOW-e may provide an excellent range of features every product could be designed for a different business size. If you are comparing features you may want to pay attention to a company type they are aimed at. Certain elements might scale up effectively for large enterprises but if you run a small or mid-sized company it’s often better to avoid paying for complex features that you might never use.