Compare VICIdial vs. FeefoYou have such a huge number of Customer Support Software alternatives in today’s market that deciding on the best product is often confusing. On our comparison page, we let you compare the features, pricing terms, available plans, and more details of VICIdial and Feefo. You can compare their score (8.0 for VICIdial vs. 7.3 for Feefo) and user satisfaction level (96% for VICIdial vs. 89% for Feefo). The scores and ratings give you a solid idea how these two software products perform. Moreover, make sure if the solution can integrate with your current business apps to promote greater productivity. In the event you would like to quickly identify the best Call Center Software according to our review team we recommend you try out these solutions: CallTrackingMetrics, Five9, Freshdesk.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
An automated customer feedback solution for gathering and analyzing genuine feedbacks, suggestions, and observations from actual customers.
|Booking.com, HISCOX, Monarch, AXA,|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
|Learn more about VICIdial pricing||Learn more about Feefo pricing|
|+1-888-894-8424||+44 (0) 203 362 4209|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.
VICIdial integrates with the following business systems and applications:
No information available.
|List of Features|
List of Features
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
| Tampa, Florida|
| Heath Farm, Heath Road East, |
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No Customer Support Software will manate to cover all the needs of a company. While key features of VICIdial and Feefo are important you should also thoroughly examine the integrations supported by a given software. Quote frequently your team will already be making use of other types of B2B software in your company and it’s definitely wiser to go with apps that integrate well with one another. That way you will be able to be certain of an effortless exchange of information between your teams and apps, which can significantly reduce time wasted on migrating between one product and the other.