Compare VICIdial vs. FaceTimeToday’s companies want the top Communications Software product to remain competitive. On this page we help you with buying the best service, by allowing you to examine VICIdial and FaceTime down to the very details of their individual offers. You may as well check our overall scoring values, which rate the software overall quality and performance. VICIdial got a 8.0 score, while FaceTime has a score of 8.0. Likewise, you may compare their general user satisfaction rating: 96% (VICIdial) against 93% (FaceTime). Don’t forget to select the software that best addresses your most urgent needs, not the solution with the higher number of features. Those of you who don't have much time or would like to get a Call Center Software advice from our experts may want to examine these top choices for the current year: CallTrackingMetrics, Freshcaller, Five9.
|Quote-based||Free | One-time payment|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Make video calls from your Mac to another Mac or to an iPad, iPhone, or iPod touch.
| Tampa, Florida|
1 Infinite Loop
Cupertino, CA 95014
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
FaceTime is available for download for just $0.99 via the Apple iTunes Store.
|Learn more about VICIdial pricing||Learn more about FaceTime pricing|
VICIdial integrates with the following business systems and applications:
FaceTime offers integration with Salesforce ServiceCloud.
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
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In case you continue having second thoughts about which product will work best in your case it might be a sound idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular each solution is and how extensive is its online presence.For example, if you check VICIdial LinkedIn account you’ll learn that they are followed by 13 users. In case of FaceTime the amount of followers on their LinkedIn page is 2853923.