Compare VICIdial vs. FaceTimeA good way to choose the right Communications Software product for your firm is to compare the solutions against each other. Here you can compare VICIdial and FaceTime and see their functions compared in detail to help you choose which one is the superior product. Furthermore, you can compare their overall ratings, such as: overall score (VICIdial: 8.0 vs. FaceTime: 8.0) and user satisfaction (VICIdial: 96% vs. FaceTime: 93%). Examine their distinctive features and similarities and find out which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your business outgrow the app in the next couple of years? Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions offered out there, but among all the ones we reviewed these three deserved our special attention: CallTrackingMetrics, Freshdesk, Five9.
|Quote-based||Free | One-time payment|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Make video calls from your Mac to another Mac or to an iPad, iPhone, or iPod touch.
VICIdial integrates with the following business systems and applications:
FaceTime offers integration with Salesforce ServiceCloud.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, International|
| Tampa, Florida|
1 Infinite Loop
Cupertino, CA 95014
|Types of Support|
Types of Support
|Learn more about VICIdial pricing||Learn more about FaceTime pricing|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
FaceTime is available for download for just $0.99 via the Apple iTunes Store.
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In the event you continue having second thoughts about which solution will work best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how large is its online presence. For example, in case of Facebook VICIdial has 0 likes on their official profile while FaceTime profile is liked by 50268 people.