Compare VICIdial vs. FaceTime

A good way to choose the right Communications Software product for your firm is to compare the solutions against each other. Here you can compare VICIdial and FaceTime and see their functions compared in detail to help you choose which one is the superior product. Furthermore, you can compare their overall ratings, such as: overall score (VICIdial: 8.0 vs. FaceTime: 8.0) and user satisfaction (VICIdial: 96% vs. FaceTime: 93%). Examine their distinctive features and similarities and find out which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your business outgrow the app in the next couple of years? If you need to quickly identify the best Call Center Software according to our review team we suggest you check out the following services: Freshdesk, CallTrackingMetrics, Vocalcom Cloud Contact Center.
Compare

VICIdial

VS

FaceTime

VS

VICIdial screenshot FaceTime screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

93% ?

Cost

Cost

free

$0.99

Pricing Model

Pricing Model

Quote-based Free | One-time payment
Full Review

Full Review

General Info

General Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Make video calls from your Mac to another Mac or to an iPad, iPhone, or iPod touch.
Easy Links
Supported Integrations

Supported Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

FaceTime offers integration with Salesforce ServiceCloud.

Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Vendor Email

Vendor Email

sales@vicidial.com
Available Languages

Available Languages

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish USA, UK, International
Company's Address

Company's Address

Tampa, Florida
USA
Apple
1 Infinite Loop
Cupertino, CA 95014
(408) 996–1010
Available Features

Available Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

FaceTime FEATURES

  • Easy and fast setup
  • Easy-to-Organize Contacts
  • High-Definition Video
  • Elegant Interface
  • Ring Anywhere, Any Time
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone
Ticket Training
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
iPhone/iPad
Mac
Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about FaceTime pricing
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

FaceTime is available for download for just $0.99 via the Apple iTunes Store.

Contact Phone

Contact Phone

+1-888-894-8424 800–692–7753
Popular Clients

Popular Clients

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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In the event you continue having second thoughts about which solution will work best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how large is its online presence. For example, in case of Facebook VICIdial has 0 likes on their official profile while FaceTime profile is liked by 50268 people.