Compare Dzinga vs. VICIdialWith a wide range of features, pricing, conditions, and more to check, choosing the right Communications Software for your organization is tricky. Nevertheless making use of our system, it's easy to match the functions of VICIdial and Dzinga together with their general SmartScore, respectively as: 8.0 and 8.0 for overall score and 96% and 100% for user satisfaction. You can also review them feature by feature and find out which application is a better fit for your company. Don’t forget to use a free trial first before getting a plan to get a firsthand experience how the solution works in real scenarios. Our team put a lot of effort to prepare reviews of all popular Call Center Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Five9, Freshdesk, CallTrackingMetrics.
|Monthly payment | One-time payment | Quote-based||Quote-based|
Dzinga is a business communications services provider (SaaS) that targets small and medium-sized businesses. They deliver high-quality cloud-based solutions for business communications.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Dzinga integrates with the following business systems and applications:
VICIdial integrates with the following business systems and applications:
Dzinga offers 4 SMB and enterprise pricing options to meet the needs the needs of different users. Give the details a look, and select the best plan for your business:
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
|Learn more about Dzinga pricing||Learn more about VICIdial pricing|
| SmartTel Plus OÜ|
J. Vilmsi tn 47,
Harju county 10126
| Tampa, Florida|
|Travel Around, BeCaMo, TWINO, World Global|
|USA, UK, Canada, International, Russia, Polish||USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish|
|Small Business | Large Enterprises||Small Business | Large Enterprises | Medium Business | Freelancers|
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Both VICIdial and Dzinga were evaluated by a group of independent B2B experts who carried out a thorough analysis of all important elements of each product. Their ultimate score was calculated with unique SmartScore system that gives an individual partial score to each component like: main functionalities, customer support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only factor important to a company so we make an effort to pay attention to all facets of a solution prior to coming up with its final score.