Compare Dzinga vs. VICIdial

With a wide range of features, pricing, conditions, and more to check, choosing the right Communications Software for your organization is tricky. Nevertheless making use of our system, it's easy to match the functions of VICIdial and Dzinga together with their general SmartScore, respectively as: 8.0 and 8.0 for overall score and 96% and 100% for user satisfaction. You can also review them feature by feature and find out which application is a better fit for your company. Don’t forget to use a free trial first before getting a plan to get a firsthand experience how the solution works in real scenarios. We know that not all businesses have the time to test a wide range of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Five9, Freshdesk, CallTrackingMetrics.
Compare

Dzinga

VS

VICIdial

VS

Dzinga screenshot VICIdial screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

96% ?

Cost

Cost

€1

free

Pricing Model

Pricing Model

Monthly payment | One-time payment | Quote-based Quote-based
Complete Review

Complete Review

Overview

Overview

Dzinga is a business communications services provider (SaaS) that targets small and medium-sized businesses. They deliver high-quality cloud-based solutions for business communications.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Useful Links
Supported Integrations

Supported Integrations

Dzinga integrates with the following business systems and applications:

  • WordPress
  • Selly
  • DBSM
  • GetResponse
  • Przelewy24
  • Joomla
  • Shoper
  • IAI Shop
  • Zoho

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Pricing Plans

Pricing Plans

Dzinga offers 4 SMB and enterprise pricing options to meet the needs the needs of different users. Give the details a look, and select the best plan for your business:

  • Hosted PBX – €9.3/per month
  • Landline – From €1/per month
  • Smart Callback – From €0/per month
  • Toll-free – From €1/per month

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Pricing Page

Pricing Page

Learn more about Dzinga pricing Learn more about VICIdial pricing
Vendor's Address

Vendor's Address

SmartTel Plus OÜ
J. Vilmsi tn 47,
Kesklinna district,
Tallinn city,
Harju county 10126
Estonia
Tampa, Florida
USA
Vendor Email

Vendor Email

info@dzinga.com sales@vicidial.com
Available Support

Available Support

Phone Live Support
Phone Live Support
Ticket Training
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Phone No.

Phone No.

+372-6346-295 +1-888-894-8424
Popular Clients

Popular Clients

Travel Around, BeCaMo, TWINO, World Global
Available Features

Available Features

Dzinga FEATURES

  • Virtual PBX
  • Toll-free 800 numbers
  • Extensions (3-,4-,5-digit numbers for employees)
  • Local landline numbers with worldwide country codes
  • Smart call-back service
  • Voice Recording
  • IVR (interactive voice response)

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Languages Supported

Languages Supported

USA, UK, Canada, International, Russia, Polish USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Business Size

Business Size

Small Business | Large Enterprises Small Business | Large Enterprises | Medium Business | Freelancers
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QUICK LINKS

QUICK LINKS

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Both VICIdial and Dzinga were evaluated by a group of independent B2B experts who carried out a thorough analysis of all important elements of each product. Their ultimate score was calculated with unique SmartScore system that gives an individual partial score to each component like: main functionalities, customer support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only factor important to a company so we make an effort to pay attention to all facets of a solution prior to coming up with its final score.