Compare Dzinga vs. VICIdial

If you want to have a easy way to find out which Communications Software product is better, our exclusive algorythm gives VICIdial a score of 8.0 and Dzinga a score of 8.0 for general quality and performance. Furthermore, VICIdial is rated at 96%, while Dzinga is rated 100% for their user satisfaction level. You can also assess their product details, including modules, tools, options, plans, pricing, and others. See if the software lets you to customize at least part of its funnels to ensure the app matches your own business processes. We realize that not all companies have the time to scrutinize a wide range of various products, so we created a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: RingCentral Contact Center, Freshcaller, Five9.
Software

Dzinga

VS

VICIdial

VS

Dzinga screenshot VICIdial screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

96% ?

Cost

Cost

34€

free

Pricing Type

Pricing Type

Monthly payment | One-time payment | Quote-based Quote-based
Complete Review

Complete Review

Overview

Overview

Dzinga is a business communications services provider (SaaS) that targets small and medium-sized businesses. They deliver high-quality cloud-based solutions for business communications.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Quick Links
Languages Supported

Languages Supported

English, Polish English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Features

Features

Dzinga FEATURES

  • Virtual PBX
  • Toll-free 800 numbers
  • Extensions (3-,4-,5-digit numbers for employees)
  • Local landline numbers with worldwide country codes
  • Smart call-back service
  • Voice Recording
  • IVR (interactive voice response)

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Company Email

Company Email

info@dzinga.com sales@vicidial.com
Pricing Plans

Pricing Plans

Dzinga is a Cloud -based communication platform (SaaS) which offers:

  • VoIP,
  • landline numbers in 27 countries,
  • virtual #telephone exchange,
  • Toll-free multichannel #number,
  • call-recording,
  • Smart call-back #widget,

and other tools used in business communication prepared in special packets (pricing):

  • Dzingorius Testorius 0€/mo
  • Deneris Dzingarian  34€/mo
  • Neil Dzingstrong  84€/mo
  • Pablo Dzingorbar 234€/mo

 

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Available Integrations

Available Integrations

Dzinga integrates with the following business systems and applications:

  • WordPress
  • Selly
  • DBSM
  • GetResponse
  • Przelewy24
  • Joomla
  • Shoper
  • IAI Shop
  • Zoho
  • Sky-shop

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Contact Address

Contact Address

SmartTel Plus OÜ
J. Vilmsi tn 47,
Kesklinna district,
Tallinn city,
Harju county 10126
Estonia
Tampa, Florida
USA
Popular Customers

Popular Customers

Travel Around, BeCaMo, TWINO, World Global
Pricing Page

Pricing Page

Learn more about Dzinga pricing Learn more about VICIdial pricing
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Customer Support

Customer Support

Phone Live Support
Phone Live Support
Ticket Training
Customer Types

Customer Types

Small Business | Large Enterprises Small Business | Large Enterprises | Medium Business | Freelancers
Contact Phone

Contact Phone

+372-6346-295 +1-888-894-8424
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Please note that even though both VICIdial and Dzinga may have a top quality array of features each service could be created for a different business size. If you are comparing features you should focus on a business size they are catering to. Some features might scale up with no problem for big enterprises but if you have a small or medium business it’s often more sensible to refrain paying for advanced features that you may never have a chance to use.