Compare Dzinga vs. VICIdialIf you want to have a easy way to find out which Communications Software product is better, our exclusive algorythm gives VICIdial a score of 8.0 and Dzinga a score of 8.0 for general quality and performance. Furthermore, VICIdial is rated at 96%, while Dzinga is rated 100% for their user satisfaction level. You can also assess their product details, including modules, tools, options, plans, pricing, and others. See if the software lets you to customize at least part of its funnels to ensure the app matches your own business processes. In case you you need to quickly decide on the top Call Center Software according to our experts we advise you examine the following solutions: CallTrackingMetrics, Freshcaller, Five9.
|Monthly payment | One-time payment | Quote-based||Quote-based|
Dzinga is a business communications services provider (SaaS) that targets small and medium-sized businesses. They deliver high-quality cloud-based solutions for business communications.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
|English, Polish||English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish|
Dzinga is a Cloud -based communication platform (SaaS) which offers:
and other tools used in business communication prepared in special packets (pricing):
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Dzinga integrates with the following business systems and applications:
VICIdial integrates with the following business systems and applications:
| SmartTel Plus OÜ|
J. Vilmsi tn 47,
Harju county 10126
| Tampa, Florida|
|Travel Around, BeCaMo, TWINO, World Global|
|Learn more about Dzinga pricing||Learn more about VICIdial pricing|
|Small Business | Large Enterprises||Small Business | Large Enterprises | Medium Business | Freelancers|
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Please note that even though both VICIdial and Dzinga may have a top quality array of features each service could be created for a different business size. If you are comparing features you should focus on a business size they are catering to. Some features might scale up with no problem for big enterprises but if you have a small or medium business it’s often more sensible to refrain paying for advanced features that you may never have a chance to use.